Austin, TX Shipping And Mailing Service

This is the best UPS store in Austin. The Manager Jessica is exceptional - she goes above and beyond to ensure that I have a memorable experience every time.

Location very unprofessional. Always late. Location is suppose to open at 8:30am instead we see these clowns walking in at 8:45am with no urgency or apologies to the cust ... more

BUYER BEWARE.. HIDDEN FEES! My package (declared value of $30) was in customs limbo for almost 2 weeks, not once was I told of the cost that this was incurring. 4 days af ... more

Quintuple confirmed by FedEx that we could pick up our package in store. Guess what we couldnt do: Pickup package in store Why: It was erroneously put on truck for delive ... more

Very friendly staff. Decent prices for services.

Very disappointed I went there last week for notarising I bring all my docs for notarization and the owner was not there one of the colleague after spoken with owner sa ... more

Very terrible service, they did not even put the waiting window on my delivery, I would not like to return to this company

Sir Speed is great! Ann is quick with responding and delivering anything we order. They are our companies preferred go-to for our quick printing needs!

The older lady is very rude and unprofessional. She asked what i needed printed and i took a minute to look at the names of the multiple items i send. She huffed and said ... more

I visited this location recently and had the best experience! I went in to ship a package and got so much more than that. I was greeted right away by the man behind the ... more

This is an extremely well-run UPS Store. As always, Patrick took great care of me today and the entire regular staff is always engaged and efficient - doing their best to ... more

Absolutely the best FedEx in town. The staff is always friendly and so helpful. 5-star service!!!

Appreciate their mailbox rental service. Can have just about anything delivered to this store, so long as it can fit through the door.

I placed an order, picked a store to pick it up at, and thought I'd be good to go. Nope. I got a call from the store and they said I'd either need to cancel my order and ... more

Great customer service from the staff to the table of tape to meet all our needs!!

I needed to print one document. Online it told me it would be 80 but when I arrive the lady told me it would be $4.95 for the first page. I only needed one page and felt ... more

Trey great customer service

Priority Express Overnight Delivery was late. There is a money back guarantee for this service. The store refused to issue a refund and insisted I file a claim online or ... more

Jules was incredibly helpful! Went above and beyond to help us resolve a tricky packaging issue. Will definitely come here again! Thank you.

We've used this store for many years, through management and staffing changes. While learning curves may have bumps, the groups have always been great to deal with. We' ... more

Very friendly , helpful and great service.

Ralph, Ilijah, Kenny and team are all so incredible! The customer service is top-notch, and this is the only location I will go to. They have helped me send packages, pri ... more

Both girls were friendly and efficient. Will come back.

Quick in and out service

Somebody give Andrea a raise! I regularly ship/receive from this location and she is always incredibly helpful. Even when Ive come in close to closing time, shes never st ... more

Ive never been asked to pay for a shipping label print. The brain dead associate asked for $3. Stupid

Frank was honestly the best and I really appreciate their diligence and amazing work. Theyre so kind. Thanks again for being the best fedex Ive been to

The staff has no idea about their policies and just makes up rules as they go...they are also on some sort of power trip. This is made obvious from the other low reviews. ... more

This UPS is such a rip off if you need to print anything. They wont print emailed files to make you pay extra to use their computer, yet it doesnt work. Because someone u ... more

This location has always provided great service. I'm grateful to have a UPS service so close to home with easy access and parking. They've never let me down!

Your store either lost all my packages that I was returning to Amazon or yall stole them. I have receipts for the returns and everything and now Amazon is saying it wasnt ... more

Daya is unprofessional and incredibly rude. She is simply the worst.

The customer service was really welcoming. Professional yet, friendly and most understanding. Glad I made the choice over FedEx and DHL.

Shout-out to John for absolutely saving me when I was attending the National Association of EMS Physicians conference here a week ago. I had forgotten to print a poster, ... more

I want to start by saying Ive given this business three separate tries before posting this review. On all three occasions, I stopped here with the attempt to mail a packa ... more

This FedEx saved me! I was in a panic trying to print several copies of a slide deck on the weekend, because another print shop failed to complete my order. Their staff m ... more

Walked in with a family treasure we wanted to send to Alaska. Josie was super helpful -- gave us great advice about packing the item and then trimmed the box down to sav ... more

I was out of town when my mom got a hold of me and needed some documents printed for a course she was taking. Unfortunately, she waited until almost the last minute to le ... more

Very friendly, helpful staff. This is my favorite post office to go to!

Wonderful customer service. I was served by the same gentleman both times I visited the store. He was knowledgeable, patient and provided exceptional customer service. ... more

Kera was fantastic! I got there right at closing time, and rather than make me come back another time, she was kind enough to let me in & process my return. I wish more p ... more

Came into this location and was completely ignored while other customers of a different demographic were helped ahead of me despite waiting patiently in line

Ivania was amazing!!! I highly recommend for the future. She saved me tons of money and gave me the proper insight. Answered all my questions and concerns. I feel as if m ... more

Not open during posted business hours! Waited for 15 minutes for someone to show up to open the store but no one showed

Angela, Angela, Angela- girl thank u so much for the best customer service experience I've ever had! I came in 30 minutes before closing time (along with 6 others in line ... more

Just bunch of idiot work there they dont know how to run their business

Pretty consistently the rudest FedEx location in North Austin. A few members of staff are friendly, but they are always new and never stay at this location. I suspect the ... more

Their closing time isnt correct. They close much before 7, and wont let me in despite not having any other customer.

Friendly, quick, helpful. Only thing is, parking stiiinks. But that is not their fault. Thanks, yall

Great experience. We dealt with store manager Kyle regarding mailbox rental. He was very friendly & helpful both on the phone and in person, and their prices are reason ... more