Chamber of Commerce

      The UPS Store

      ( 113 Reviews )

      The UPS Store
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      Yext Power Listing.
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      Listing Incorrect?

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (113 reviews)
      45
      6
      4
      9
      49
      Read Our 113 Reviews

      Chamber Rating

      Verified Member
      2.9 - (113 reviews)
      45
      6
      4
      9
      49
      › ‹
      • Mehak Sethi

        Very disappointed I went there last week for notarising I bring all my docs for notarization and the owner was not there one of the colleague after spoken with owner said they will photocopy all the docs once again from their own ups machine as the person had a doubt that my docs were not real or might be I changed something in the photocopy docs. which was very surprising. So I bring my docs at mopac ups Center and they did it without any excuse. Few months back also when I went there for one package drop off they said its not taped so you have to taped the box for that purchase the tape which is almost 5$ wow. Very uncooperative staff and owner.
        Mar 29th, 2024

      • Shane Matheny

        People LOVE to leave negative reviews - even when the 'problem' is often due to their own lack of research, understanding, or effort. I have had nothing but great service from this location - for several years, and even through an ownership change. Recommend
        Mar 22nd, 2024

      • Marisleisy Miranda

        On the Friday afternoon shift, I and a friend arrived to deliver 2 packages but the QR code did not appear and the 2 people who were on the shift told us that the location of the store was wrong and that we should leave but What we wanted was to know how to get the code since we couldn't find it anywhere. My friend and I spent a while trying to see how we could get it and they didn't even come close to help us. We couldn't communicate so well because we didn't speak English well. I give it 1 star for not giving them zero, terrible attention, I will not go again
        Mar 12th, 2024

      • Bao Nguyen

        Came here for a fingerprint appointment today and received mostly no help from representatives. When the screen said to "ask technical supports", I came to ask and the answer I got is keep pressing "skip and next". At the end, the form was submitted and seems like it won't be accepted and then the other representative blamed because we haven't reached out to them when system ask for "technical support". LOL wordless to say... If you work here and do not want to support customers, please work other things else, wasting your and our time. And stop blaming customer for something your mates did.
        Feb 26th, 2024

      • Jacob Erly

        The guy at the counter was extremely patient and helpful with all my questions.
        Feb 24th, 2024

      Read Our 113 Reviews

      About
      The UPS Store

      The UPS Store #2344 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of I-35 Exit 247 In Shopping Center By Hampton Apts..

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Languages

      • Hindi
      • English

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (512) 990-7978.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1779 Wells Branch Pkwy, #110B, Austin, Texas 78728

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tx/austin/1779-wells-branch-pkwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 2.9 Star Rating from 113 reviewers.

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      45
      6
      4
      9
      49
      Write a Review

      Mehak Sethi on Google

      image Very disappointed I went there last week for notarising I bring all my docs for notarization and the owner was not there one of the colleague after spoken with owner said they will photocopy all the docs once again from their own ups machine as the person had a doubt that my docs were not real or might be I changed something in the photocopy docs. which was very surprising.
      So I bring my docs at mopac ups Center and they did it without any excuse.
      Few months back also when I went there for one package drop off they said its not taped so you have to taped the box for that purchase the tape which is almost 5$ wow.
      Very uncooperative staff and owner.

      Business Response on Google Mar 31st, 2024
      We apologize for the inconvience you had. Our priority is to provide the best customer service. I recall, you had come when we were about to close. We generally stop doing notaries an hour before we close, but we still entertained you as we understand coming back would have caused inconvience to you.Some of the notaries that come to us, require attestation of your originals. I beleive you required the same. In order to protect ourself we need to make copies. With the s/w technolgy and AI around us, it is not difficult for someone to create a copy and electronically change that. Our store is fully knowledgable of such requests/requirements needed by foreign consulates. Please stay advised that our intention was to provide you great customer service.We have stopped charging for tape a while back.regards,Mahesh

      Shane Matheny on Google

      image People LOVE to leave negative reviews - even when the 'problem' is often due to their own lack of research, understanding, or effort. I have had nothing but great service from this location - for several years, and even through an ownership change. Recommend

      Business Response on Google Mar 25th, 2024
      Greetings Shane Matheny, thank you for your positive feedback. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. We appreciate your continued support, and we look forward to helping you out again.

      Marisleisy Miranda on Google

      image On the Friday afternoon shift, I and a friend arrived to deliver 2 packages but the QR code did not appear and the 2 people who were on the shift told us that the location of the store was wrong and that we should leave but What we wanted was to know how to get the code since we couldn't find it anywhere. My friend and I spent a while trying to see how we could get it and they didn't even come close to help us. We couldn't communicate so well because we didn't speak English well. I give it 1 star for not giving them zero, terrible attention, I will not go again

      Business Response on Google Mar 14th, 2024
      Hello Marisleisy Miranda, we are sorry to hear about your negative experience. Our goal is to provide excellent service to our customers, and it's concerning to hear that we fell short during your visit. If you could share more details about your visit, it would help us take the steps to improve. If we can offer further assistance, please contact us directly at [email protected] so we can help you out.

      Bao Nguyen on Google

      image Came here for a fingerprint appointment today and received mostly no help from representatives. When the screen said to "ask technical supports", I came to ask and the answer I got is keep pressing "skip and next". At the end, the form was submitted and seems like it won't be accepted and then the other representative blamed because we haven't reached out to them when system ask for "technical support". LOL wordless to say... If you work here and do not want to support customers, please work other things else, wasting your and our time. And stop blaming customer for something your mates did.

      Business Response on Google Feb 26th, 2024
      We're disappointed to hear about this unpleasant experience, Bao Nguyen. We take pride in providing excellent service, and we want to make sure that all of our team members deliver on our promise. Please reach out to me directly at [email protected] so I can look into this further.

      Jacob Erly on Google

      image The guy at the counter was extremely patient and helpful with all my questions.

      Business Response on Google Mar 8th, 2024
      Thank you for your review, Jacob Erly! This is the kind of customer service we strive to meet. We look forward to working with you again!
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      Overall Rating

      Overall Rating
      ( 113 Reviews )
      45
      6
      4
      9
      49

      Write a Review

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