Chamber of Commerce

      The UPS Store

      ( 131 Reviews )

      The UPS Store
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      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (131 reviews)
      73
      3
      6
      4
      45
      Read Our 131 Reviews

      Chamber Rating

      Verified Member
      3.4 - (131 reviews)
      73
      3
      6
      4
      45
      › ‹
      • Rocio Leon

        This UPS is such a rip off if you need to print anything. They wont print emailed files to make you pay extra to use their computer, yet it doesnt work. Because someone used it right before me apparently it takes at least 5 minutes to restart and be ready for the next user. I waited but decided to leave because they had plenty of people working who could have helped me (it wasnt busy) but they told me to just keep waiting for the computer bc the owner wants people to do that. I guess theyre franchised? Go to any other UPS if you can - theyll be much nicer and helpful. I went to the east side one and what a difference!
        Apr 3rd, 2024

      • Deborah Lindsey

        I go to this UPS location about once every two months. Every time I go there is the most wonderful girl there her name is Nazia. She is a blessing to that store. She is always cheerful and helpful. I cant say enough nice things about her.
        Apr 1st, 2024

      • Jeremy C

        I just wanted to say that Peaches was excellent. She went above and beyond to help me and I am grateful for it she did that.
        Mar 19th, 2024

      • HM Darcy

        I use this location of the UPS store not only because it is convenient, but more so because of the staff here. I frequently ship items to friends and family out of state, and I am an online shopper. Between shipment sI originate and returns I am making through their great HAPPY RETURNS option, I find the staff in this store to be universally and uniquely helpful in getting my packages expedited and delivered on time. I am so pleased every time I go into this location, since I find those who work there REALLY understand what it means to provide helpful assistance to a customer. I LOVE this location! And all those who work there!
        Mar 7th, 2024

      • darby mcbride

        Honestly have never had ups reps be so rude. One older woman in particular (for reference, Im 30). I had never used a self packaging machine before and she was talking down to me like I wasnt intelligent enough to do it. I was told a label was already on a few of my larger items and to hand those over.. now a month has passed and those items (rugs) have been returned to me .too late to get Amazon refunds now and because of this, Im out 300+ dollars. THANKS UPS
        Mar 4th, 2024

      Read Our 131 Reviews

      About
      The UPS Store

      The UPS Store #6414 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Braker Lane And Domain Drive.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access

      Languages

      • English
      • Spanish
      • Español

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (512) 833-6141.

      Q Where is The UPS Store located?

      A The UPS Store is located at 3310 W Braker Ln, Ste 300, Austin, Texas 78758

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tx/austin/3310-w-braker-ln?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 3.4 Star Rating from 131 reviewers.

      Hours

      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 131 Reviews )
      73
      3
      6
      4
      45
      Write a Review

      Rocio Leon on Google

      image This UPS is such a rip off if you need to print anything.
      They wont print emailed files to make you pay extra to use their computer, yet it doesnt work. Because someone used it right before me apparently it takes at least 5 minutes to restart and be ready for the next user. I waited but decided to leave because they had plenty of people working who could have helped me (it wasnt busy) but they told me to just keep waiting for the computer bc the owner wants people to do that. I guess theyre franchised?
      Go to any other UPS if you can - theyll be much nicer and helpful. I went to the east side one and what a difference!

      Business Response on Google Apr 4th, 2024
      Hi Rocio Leon, we're so sorry for any frustration you had with our pricing and customer service. Please know that our pricing is based on the high-quality materials, expert labor, and overhead expenses necessary to deliver exceptional products and services to our customers. We appreciate your feedback and would be happy to explore alternative options that better suit your needs. If you are willing, please reach out to us at [email protected] so we can look into this further and earn back your trust. Thank you.

      Deborah Lindsey on Google

      image I go to this UPS location about once every two months. Every time I go there is the most wonderful girl there her name is Nazia. She is a blessing to that store. She is always cheerful and helpful. I cant say enough nice things about her.

      Business Response on Google Mar 27th, 2024
      Hi Deborah Lindsey, thank you for the review! We know we can always count on Nazja. We appreciate the feedback and hope to see you again soon.

      Jeremy C on Google

      image I just wanted to say that Peaches was excellent. She went above and beyond to help me and I am grateful for it she did that.

      Business Response on Google Mar 23rd, 2024
      Thank you for the review, Jeremy C! We appreciate the shoutout for Peaches and will share your awesome feedback. We're always here for you. See you next time!

      HM Darcy on Google

      image I use this location of the UPS store not only because it is convenient, but more so because of the staff here. I frequently ship items to friends and family out of state, and I am an online shopper. Between shipment sI originate and returns I am making through their great HAPPY RETURNS option, I find the staff in this store to be universally and uniquely helpful in getting my packages expedited and delivered on time. I am so pleased every time I go into this location, since I find those who work there REALLY understand what it means to provide helpful assistance to a customer. I LOVE this location! And all those who work there!

      Business Response on Google Mar 8th, 2024
      We love to hear it! Thanks so much for always trusting us with your shipments, Michelle Darcy. We know our excellent team will always make sure the job gets done right. We appreciate your business and all the kind words. See you next time!

      darby mcbride on Google

      image Honestly have never had ups reps be so rude. One older woman in particular (for reference, Im 30). I had never used a self packaging machine before and she was talking down to me like I wasnt intelligent enough to do it. I was told a label was already on a few of my larger items and to hand those over.. now a month has passed and those items (rugs) have been returned to me .too late to get Amazon refunds now and because of this, Im out 300+ dollars. THANKS UPS

      Business Response on Google Mar 13th, 2024
      Hi Darby, I sincerely apologize for the experience you had in a UPS Store. However, I don't think it was this store since this location does not have a self-packing machine.
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      Overall Rating

      Overall Rating
      ( 131 Reviews )
      73
      3
      6
      4
      45

      Write a Review

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