FedEx Office Print & Ship Center

Came into this location and was completely ignored while other customers of a different demographic were helped ahead of me despite waiting patiently in line
Mar 30th, 2024

Zach was so kind and quick!
Mar 23rd, 2024

Mar 17th, 2024

Rude and unhelpful staff. Rude to the gentleman in front of me in line. Spoke to the man as if he were a child.
Feb 19th, 2024

This place is the worst. Not only is the turn in and parking lot awful but so are are several of their employees! When I first went to pick up my package they told me it was not at their location and to check the Walgreens in their area. (For context I had a very big package: a bed frame so no way it was at a Walgreens location). When I asked them to double check where it might be they said they couldnt. I then called several Walgreens locations where they had more kindness and understanding than any employee at fedex. I then called the customer service number at fedex but the robot could not give me any information. I checked tracking and last known location was all the way in Pfluegerville. I then drove to the location there where they gave me the number for fedex ground. I called that number to be told my package was INDEED AT THIS LOCATION. When I went back and caused a fuss they finally checked their computers and cameras to see that an employee had left my package outside in the open parking lot unattended and it was taken by a different van going on a route. I had to come back the next day after wasting 3-4 hours just trying to find my package. When I went back to get it employees were cracking jokes about the problem package and made all sorts of snide comments. They then could not figure out how to move /get my 50lb box out of the store. I ended up just grabbing it from them and carrying it myself. (I have had dog food bags that weighed more and made several attempts to just take it kindly and quickly since it seemed they had no idea how to move through their own store). Overall the vibes were bad and kinda sexist. I will not be coming back. ESPECIALLY because of Amy. No apologies for wasting my time, money and energy over their mistake of not putting the minimum effort into their jobs. The manager and black guy were very nice (in case yall actually read this)
Feb 10th, 2024