Chamber of Commerce

      DHL Express ServicePoint

      ( 278 Reviews )

      DHL Express ServicePoint
      Your Specialist in International
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.0 - (278 reviews)
      59
      6
      8
      7
      198
      Read Our 278 Reviews

      Chamber Rating

      Verified Member
      2.0 - (278 reviews)
      59
      6
      8
      7
      198
      › ‹
      • Yaneth Valle

        Very terrible service, they did not even put the waiting window on my delivery, I would not like to return to this company
        Mar 13th, 2024

      • Pablo Emilio Escudero


        Feb 19th, 2024

      • Daria D.

        The package I sent was opened by DHL and items were stolen from it, not just one item but 12! How do I know it was DHL? The package had DHL REPACK tape all over it. At first, they tried blaming the customs in Germany for confiscating the items! DHL customer service promised they would investigate it and look at the tapes from the Austin location. They also promised to update me daily! Four days later when I call them, they still have no information for me! Why? Because the Austin location has not replied to their MESSAGES! It's been 4 days!!! SOMEONE FROM THIS LOCATION STEALS FROM CUSTOMERS BUT DHL DOESN'T CARE! The best part was the customer service agent saying to me We are not in the business of stealing peoples things ??? I guess they are!
        Feb 15th, 2024

      • Yami Galeas

        The worst company to send packages to
        Jan 17th, 2024

      • austen Queen

        I just watched one of their drivers yelling and swerve around a residents car as they were passing by. The truck was easily going 40-50mph as he revved the engine and peeled out. Extremely unsafe and unprofessional. I would look for another service
        Jan 12th, 2024

      Read Our 278 Reviews

      About
      DHL Express ServicePoint

      From Alaska to Argentina, DHL Express offers conveniently located DHL Service Points, making international shipping simple and cost-effective for businesses and consumers. Each location is professionally-staffed by international experts, offering a variety of day and time-definite international services for shipping documents and packages to more than 220 countries and territories across the globe.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • APPLEPAY
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for DHL Express ServicePoint?

      A The phone number for DHL Express ServicePoint is: (800) 225-5345.

      Q Where is DHL Express ServicePoint located?

      A DHL Express ServicePoint is located at 9401A Cargo Avenue, Austin, Texas 78719

      Q What is the internet address for DHL Express ServicePoint?

      A The website (URL) for DHL Express ServicePoint is: https://locations.us.express.dhl.com/tx/austin/9401a-cargo-avenue?y_source=1_ODQyNzM0NC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q What days are DHL Express ServicePoint open?

      A DHL Express ServicePoint is open:
      Sunday: Closed
      Monday: 9:00 AM - 6:00 PM
      Tuesday: 9:00 AM - 6:00 PM
      Wednesday: 9:00 AM - 6:00 PM
      Thursday: 9:00 AM - 6:00 PM
      Friday: 9:00 AM - 6:00 PM
      Saturday: Closed

      Q How is DHL Express ServicePoint rated?

      A DHL Express ServicePoint has a 2.0 Star Rating from 278 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 6:00 PM
      Tuesday:
      9:00 AM - 6:00 PM
      Wednesday:
      9:00 AM - 6:00 PM
      Thursday:
      9:00 AM - 6:00 PM
      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      Closed

      Ratings and Reviews
      DHL Express ServicePoint

      Overall Rating

      Overall Rating
      ( 278 Reviews )
      59
      6
      8
      7
      198
      Write a Review

      Yaneth Valle on Google

      image Very terrible service, they did not even put the waiting window on my delivery, I would not like to return to this company

      Business Response on Google Mar 17th, 2024
      I'm sorry to hear about your experience. Please email me more details along with your name, address and tracking number to [email protected] to help complete the delivery. Thanks, Manuel

      Pablo Emilio Escudero on Google

      image

      Business Response on Google Feb 21st, 2024
      Hello Pablo. We’re sorry to hear you didn’t have a 5 star experience and we’d like more details in order to improve. Can you please email us at [email protected]? Thank you, Melissa

      Daria D. on Google

      image The package I sent was opened by DHL and items were stolen from it, not just one item but 12! How do I know it was DHL? The package had DHL REPACK tape all over it. At first, they tried blaming the customs in Germany for confiscating the items!
      DHL customer service promised they would investigate it and look at the tapes from the Austin location. They also promised to update me daily! Four days later when I call them, they still have no information for me! Why? Because the Austin location has not replied to their MESSAGES! It's been 4 days!!!
      SOMEONE FROM THIS LOCATION STEALS FROM CUSTOMERS BUT DHL DOESN'T CARE! The best part was the customer service agent saying to me We are not in the business of stealing peoples things ??? I guess they are!

      Business Response on Google Feb 12th, 2024
      Hi Daria. We’re sorry to hear about your experience and we’d like to look into this for you right away. Can you please email the details (your name, address, and tracking number) to [email protected]? Thank you, Melissa

      Yami Galeas on Google

      image The worst company to send packages to

      Business Response on Google Jan 10th, 2024
      We are sorry to hear that, Yami. Please email more details along with, your name, address and tracking number to [email protected] to help you. Thank you, Michelle

      austen Queen on Google

      image I just watched one of their drivers yelling and swerve around a residents car as they were passing by. The truck was easily going 40-50mph as he revved the engine and peeled out. Extremely unsafe and unprofessional. I would look for another service

      Business Response on Google Jan 13th, 2024
      Hello Austen Queen. That's certainly not what like to hear and we'd like to look into this matter right away. Can you please email the date/time this occurred, city or zip code, cross streets and any vehicle information you may have, to [email protected]? Thank you, Melissa
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      Overall Rating

      Overall Rating
      ( 278 Reviews )
      59
      6
      8
      7
      198

      Write a Review

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