Hampton, VA Apartment Complex

Updated Review!!! Original review posted in October 2023 "The management company has done every due diligence and beyond for the needs of this community and its units. Ha ... more

Fantastic apartment and leasing team. They were always very fair and communicative with me. They were also very quick to repair anything that went wrong in my apartment. ... more

Don't expect any maintenance to show up. But that's assuming that someone hasn't stolen your car from in front of your house. On the bright side, if someone breaks into y ... more

Mrs Edward's at the office responded so quick getting the chance to apply and see the property was easy as 1 2 3 and her happy smile made me feel this is the place for me ... more

Property is literally full of trash, broken glass all over the place, signs that say NO LOITERING with loitering right in front of the sign. No parking and just by lookin ... more

I stayed at this apartment 5 years ago while I was a student. I've been trying to get a new apartment now and have been getting multiple applications denied because Hampt ... more

I have had an outstanding experience with Ryan. She pointed out several interesting details concerning our complex. She was easy to talk to, I hope she sticks with her jo ... more

We've been here almost a year and will NOT be renewing our lease. Should have known by the lack of communication before we moved in but that'smy bad. A week after moving ... more

They will walk in your apt and violate your lease agreement there was no 24 hour notice nothing everybody in my apt sleep i have ptsd and legally own a firearm so to wake ... more

I have lived here for about a year and honestly this is the best apartment I have ever lived in. The leasing office is attentive and Daniella who helped me move in was so ... more

Ok

Amazing community with top notch amenities!

Had some issues with our apartment and had chris from maintenance come fix it a day after we put in our work order

We asked God for a blessing as we searched for our new home. My husband and I walked into a scheduled appointment at a beautiful place called Briton Trace. This is where ... more

Its a very comfortable spot to stay at. The rental office people are cool.

Monticello is a horrible place and they will do everything in their power to keep your deposit at the end of your lease. My lease was up and they charged me another month ... more

Friendly staff can't make up for ownership's lack of basic amenities The staff here is fantastic friendly and helpful. Sadly, the ownership seems out of touch with tenan ... more

If I could give no stars I would. I applied and they called and told me I was approved and would send welcome letter. Letter was never sent. I had already scheduled a tou ... more

Ashley Holland made the experience seamless with amazing customer service and left no doubt or question in my mind. I definitely suggest you join the Trail Creek communi ... more

As a person with an extreme phobia of roaches like myself. These apartments have the American cockroach. They have no interest in fixing the issue so lets move on to the ... more

my experience with the staff has been a great experience. Especially in the leasing office with terrika and Ahnyia. One thing about Ahnyia, she is gonna make sure your q ... more

Hey! I should have written this a long time ago! As a former Luna Pointe Apartments resident, I have been here for 13 months. Here the neighborhood is lovely, with a lake ... more

Just left there and had such a wonderful experience with Ms, Tamia Sav... She is such a beautiful person and helped me a lot with my situation. Thank you so much and God ... more

Amazing property Great leadership Love love love!!

Couldn't recommend living in these apartments to anyone. Big roaches constantly even with pest control. Thin walls so you can hear your neighbors. Way over priced rent pr ... more

It is clear that the 5 star reviews are all just so employees get bonuses. The dryer in our unit was broken for 2 months. The was a leak in the unit above causing water t ... more

Great people all in all very informative and very friendly

Such an awesome expirence working with KEV Property Management! Very friendly staff and responsive. They provided simple and detailed instructions and addressed any quest ... more

Under new management, but they are still allowing mold to grow in the apartments, and they are doing nothing to fix it. I was told its because Im a woman that I can smell ... more

i loved the way that adrienne took her time with me with explaining a lot of things to me. she has real good customer service, in my eyes she is one of these best leasing ... more

This place will take every penny they can from you! They screwed my family out of $5,700 because we had to break lease early due to my wife being pregnant and needing a l ... more

They're apartments

When I applied to live here my credit wasn't the greatest and I was afraid of losing money for another credit check and application fee.I told Ms. Glenda who works in the ... more

Rachelle, Dorothy, Z and the maintenance team here are amazing! My parents have lived here for 8 years ,even going through a change in management. They are the best! The ... more

Easiest and smoothest move Ive ever made. Ty was very informative and helpful from start to finish and even after moving in. If you come in, highly recommend you work wit ... more

We have lived here for a couple months and already love this place! Management is supper helpful. I use the app so it's easy to put in a maintenance request and paying re ... more

This is a horrible apartment complex I honesty want out of my lease its rats everywhere in my childrens clothes on top of the fridge I have been to the office serval time ... more

I inquired at this property a few years ago and was not impressed. My situation brought me back recently and I surprisingly had a change of heart. The professionalism of ... more

Apartments are invested with Roaches and Silverfish. Have had constant mold problems since moving in. AC has had the same ongoing issues for months. Staff hasn't been hel ... more

The people here are catty, mean, nosey and rude. Not ALL but most. The owner is even more of a jerk than the neighbors. He wont let you decorate the front of your house, ... more

In my personal experience within my second lease with Bridgewater Apartments, I will say with confidence that living here has been a 10 out of 10 compared to my previous ... more

Townhome was super nice and big, property manager was friendly. However took 2 months to get a reply back for an application. After 2 months, multiple phone calls to diff ... more

Very professional

Neighbor is so loud upstairs!! All hours of the night making noise. I hate it and walls are very thin. Nice place but noisy neighbors if u live downstairs!!

Have no complaints...... management is wonderful

I called made an appointment. They had many available apartments. Showed up, all of a sudden they don't. Screams fishy.

As a person whos moved around over the course of 5 years, Heritage At Settlers has met and exceeded my needs as a resident. Ive lived here almost 3 years and the manageme ... more

The Hood. Not safe. Dirty grounds. Laundry facility left unlocked and neighbors use the facility at night to use drugs. Water bugs. Crack heads screaming throughout the d ... more