Mercury West Apartments
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1600 Pennwood Dr
Hampton, VA 23666 - 276-807-9229
Hours
Chamber Rating
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antonet johnson
i loved the way that adrienne took her time with me with explaining a lot of things to me. she has real good customer service, in my eyes she is one of these best leasing/property managers i have ever met. SO GLAD TO HAVE ADRIENNE BACK!
Feb 7th, 2024 -
Tony Porter
Been a resident with Mercury West Apartment for nearly 25 years. Has been a pleasure living here. Timely response and very professional with any concern or Issue I might have. Thans to them.
Jan 28th, 2024 -
Alexis Dales
I love it here, thanks to the new office staff things have been going smoothly. I really appreciate Adrienne she has help me tremendously and she is always so nice. I recommend if you interested in leasing here go see her. They responded to my inquiry fast and I love my new place!!
Jan 23rd, 2024 -
Pamela Bishop
I am writing to share my experience at Mercury West Apts. I love my Apt. It was spotless the day Ioved in. Maintenance. Supervisior, Carlos, and his team are trained and skilled workers, always ready to help lf needed. The Managers are outstanding. Shamane, is a high skilled Manager. She is never too busy to listen to your tenant concerns. She's proactive, a multi-tasker and has the ability to GET THINGS DONE! Yadi and Shamane, are a pleasure to work with.
Dec 7th, 2023 -
Justin Fonville
On the second day of me living in this apartment, my bathroom ceiling leaked to the point it caved in. Impressive enough the maintenance workers were able to repair it in the same day though, but this is the only positive thing I can mention. Ac was broken all throughout warmer seasons. Neighbors loitering the parking lot un-welcomingly clutched firearms at my visitors. Someone was shot @ the laundry facility that was connected to my apartment. When preparing to leave the leasing office lost my lease termination letter & ignored their own policies within their lease agreement & tried to have us pay for an extra 2 months of rent. The apartment manager only retracted until my room mates parents showed up to confront her. Would not recommend this apartment to anyone looking for a safe place to live. Also the employees leave google reviews to offset the negative ones so do with that information what you will.
Nov 24th, 2023
Contact Info
- 276-807-9229
Questions & Answers
Q What is the phone number for Mercury West Apartments?
A The phone number for Mercury West Apartments is: 276-807-9229.
Q Where is Mercury West Apartments located?
A Mercury West Apartments is located at 1600 Pennwood Dr, Hampton, VA 23666
Q What is the internet address for Mercury West Apartments?
A The website (URL) for Mercury West Apartments is: http://www.mercurywestapartment.com/
Q What days are Mercury West Apartments open?
A Mercury West Apartments is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Q How is Mercury West Apartments rated?
A Mercury West Apartments has a 4.1 Star Rating from 38 reviewers.
Hours
Ratings and Reviews
Mercury West Apartments
Overall Rating
Overall Rating
( 38 Reviews )antonet johnson on Google
i loved the way that adrienne took her time with me with explaining a lot of things to me. she has real good customer service, in my eyes she is one of these best leasing/property managers i have ever met. SO GLAD TO HAVE ADRIENNE BACK!
Tony Porter on Google
Been a resident with Mercury West Apartment for nearly 25 years. Has been a pleasure living here. Timely response and very professional with any concern or Issue I might have. Thans to them.
Alexis Dales on Google
I love it here, thanks to the new office staff things have been going smoothly. I really appreciate Adrienne she has help me tremendously and she is always so nice. I recommend if you interested in leasing here go see her. They responded to my inquiry fast and I love my new place!!
Pamela Bishop on Google
I am writing to share my experience at Mercury West Apts. I love my Apt. It was spotless the day Ioved in. Maintenance. Supervisior, Carlos, and his team are trained and skilled workers, always ready to help lf needed. The Managers are outstanding. Shamane, is a high skilled Manager. She is never too busy to listen to your tenant concerns. She's proactive, a multi-tasker and has the ability to GET THINGS DONE!
Yadi and Shamane, are a pleasure to work with.
Justin Fonville on Google
On the second day of me living in this apartment, my bathroom ceiling leaked to the point it caved in. Impressive enough the maintenance workers were able to repair it in the same day though, but this is the only positive thing I can mention. Ac was broken all throughout warmer seasons. Neighbors loitering the parking lot un-welcomingly clutched firearms at my visitors. Someone was shot @ the laundry facility that was connected to my apartment. When preparing to leave the leasing office lost my lease termination letter & ignored their own policies within their lease agreement & tried to have us pay for an extra 2 months of rent. The apartment manager only retracted until my room mates parents showed up to confront her. Would not recommend this apartment to anyone looking for a safe place to live. Also the employees leave google reviews to offset the negative ones so do with that information what you will.
Overall Rating
Overall Rating
( 38 Reviews )Write a Review
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