Walnut Creek, CA Bank

Update to review. BEWARE LACK OF CANDOR IN BANK REPS. I had this happen twice. Depoosit made, funds withdrawn from sending account, AND NO FUNDS.BEWARE LACK OF CANDOR in ... more

Temporary closed.

Please avoid this bank.  It gives  banks a bad name.  It doesn't matter what location or time of year, their terminals are slow, to the point of boredom.   I have alw ... more

This bank cater's to wealthy individuals and is very accommodating to our families needs. We love the personal attention. We still have a BofA account and I went in there ... more

Excellent and fast service!

A few days ago I went with my mom to open a checking account and applied for a credit card. My mom doesnt speak much English but we were glad Nicolas was there to help. ... more

Ive been banking with Comerica 6years at the Walnut Creek branch And never had a problem until they changed These unprofessional and lazy staff. They do not like to hand, ... more

Terrible phone service. Don't bank with banks that can't figure out their phone systems.

No line to get in. They are doing all the covid care. Clerks are fast and efficient.

I came there to deposit $ for my employer. Honestly, that lady with blonde hair at the front desk was extremely rude. I forgot to ask for her name. And this is not the fi ... more

Why does the website say this location is open? It's closed. Please update your website.

It took over two hours of being in the branch for Chase to close a single account for my deceased Mother.

This is a bank that advertises itself for offering personalized service, Sadly I found just the opposite. I called to inquire about a HELOC loan, spoke with three differe ... more

This is the best bank to work with for a home loan. They don't do illegal practices like some of the big banks. They let you cash checks with the app and you can use an ... more

nice bank & very helpful employee, Rachel!

Excellent service

Unknowledgeable and bad behavior manager and tellers. They don't help customer properly and they are really rude about it. Its fumy the manager support those terrible beh ... more

I really need to thank Dennis. He helped me with an account when I had difficulty with the online process. He went up and beyond and managed to squeeze me in without an a ... more

pathetic customer service. they never answer phone calls

This bad bank is mean, as they do not let disabled people park in their lot on a rainy night when parking was super tight, they are not for the community, bad people stay ... more

Very friendly staff

We love Poppy! When we moved here in 2011, our WaMu had recently been absorbed by Chase Bank, and heeding the mantra, "too big to fail" from the 2008 bank crisis, ... more

Nice location, but new (Jan 2019) configuration of the parking lot is really quite poor for this location!

I have always recieved great service for my business. I would hight recommend them.

I went in there asking for help and the rude privileged white lady told me she can't help me because I don't bank there I just had one simple question and she wan ... more

This branch mainly serves the Rossmoor retirement community. The staff is very friendly , patient and helpful with their clientele. Unfortunately the branch is closing i ... more

worst customer service bank in contra costa, Understaffed and never open. Closes whenever it wants too, no concern for the customer. I have been with B of A for over 60 y ... more

I registered an online banking at Walnut Creek branch and Misha at the Customer service window was very helpful and knowledgeable to assist me. Employee like him should b ... more

The bankers in there does not know anything. I went there to remove someone as Power of attorney on my account and they did not know what to do at all.

Worst experience with a bank Ive ever had. The customer service is awful. Management and the bankers are useless and rude. Left in the middle of my meeting with a banker ... more

US Bank is trash. I would advise you to bank at West Fargo the worst banks of all before you come and open up account at US Bank they're inconsiderate. They lie all o ... more

Worked with Alan at this Commercial Lending Branch, thats right its NOT a walk-in branch, they approve and process loans for commercial clients and they do an outstanding ... more

I have always had a great reception when I walk in to do a deposit etc... Very nice, short, or no lines. Ive not done more complex deals with them, but as a simple de ... more

They wont break a $50 bill for you if you dont bank there, not even for a fee. Needlessly rude and unhelpful.

As you can see by the reviews, do not deal with this company. For the past  three years, Jill Br make me pay $5 for mortgage statements She said she sent me out the forms ... more

This bank supposedly helps Bay Area startups with Accounts Receivables based capital. Dealing with the bank was a painful experience. We got started after a exceptionally ... more

Good Service from Monique, very professional!

Broken.

THEY SHUT THE DOOR IN MY 88 YEAR OLD CLIENT'S FACE + WOULDN'T ALLOW HER TO USE THE ATM. T DO NOT OPEN AN ACCOUNT HERE OR GIVE THEM BUSINESS. I drove my 88 year old client ... more

I AGREE WITH THE ALL THE ONE STAR REVIEWS. WORKERS ARE ALWAYS THREATING.

I've had nothing but great service with this branch. My account was hacked - not due their fault - and they were able to get me hooked up with a new account that same da ... more

Very helpful staff. I do about 8 international wires per year and the people at this branch have been very helpful, every time.