Wells Fargo Bank

Shadi Ayoughi _{on Google}

Apr 9th, 2024

Unknowledgeable and bad behavior manager and tellers. They don't help customer properly and they are really rude about it. Its fumy the manager support those terrible behavior and he told me to leave me the branch after he refuse to help me out

Taylor Jade _{on Google}

Jul 25th, 2023

Easy to get to location with parking and two outside ATMs

Bach Pregil _{on Google}

Jul 24th, 2023

I've been a WF account holder since 2001. and I was never been treated so BAD by a supervisor from this branch (Christina or Christiana, she works with the behind the tellers). I have Business accounts/ Personal/ checking/ savings/ mortgage/ credit cards all WELL FARGO, and for many times, everytime I will DEPOSIT checks to my business accounts and the teller is getting an approval, the supervisor will give me a hard time like just to deposit my LEGIT business checks. When I got to other branches in Rossmoor, WC Ygnacio or Concord, its smooth and no problem. I was depositing $87k and she gave me hell and humiliation in front of other customers. I was in line for like 10 minutes and then boom, I was not able to DEPOSIT my checks. I understand if I'm withdrawing, then scrutinize me, thats fine. Its for security. But deposits? She did not assist me instead just finding ways to give me hell. I will not go back to this branch. TERRIBLE and HUMILIATING EXPERIENCE! Maybe one reason is because I'm Asian.

Erik H _{on Google}

Jun 7th, 2023

One of the few WFs still open Saturday mornings.

Jackie Broussard _{on Google}

Jan 8th, 2023

As someone who works in customer service, this was BY FAR the worst customer service experience I have ever had in my whole life. I walked in to break change for my job and the bank teller, CAROLYN, was rude beyond belief. She proceeded to huff and puff and portray her sour ways on to me and I will not tolerate that. She was rude, disrespectful, and gave side eye like you wouldnt believe. I understand that we have bad days in this industry but putting your bad days on someone else is not okay especially in customer service. I hope she either retires, quits, or simply works behind the phone and does not have to deal with customers to their face as it was not pleasant nor welcoming.