Chamber of Commerce

      Citi

      ( 3 Reviews )

      Citi
      Learn More & Explore Offerings
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      Hours

      Thursday:
      10:00 AM - 5:00 PM
      Friday:
      10:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 5:00 PM
      Tuesday:
      10:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      5.0 - (3 reviews)
      6
      -4
      0
      0
      1
      Read Our 3 Reviews

      Chamber Rating

      Verified Member
      5.0 - (3 reviews)
      6
      -4
      0
      0
      1
      › ‹
      • Cashflow RE Diana Lovetravel

        nice bank & very helpful employee, Rachel!
        Feb 19th, 2024

      • Catherine Schneider

        After reading the reviews I didn't know what to expect but I had a whole different experience with Citibank in Walnut Creek. I was greeted as soon as I walked in and was helped by John Latifi who was more than gracious in trying to figure out my problem. I had a fraud charge on my credit card and John was able to troubleshoot it quickly. I had spent weeks on the phone with the customer service number on the back of my cars to no avail. I made a good decision to walk in and let the pros handle it. Thanks John
        Jul 19th, 2023

      • Izzy O

        Extremely rude tellers. Need training in customer service.
        Mar 7th, 2023

      • Lana Greenberg

        Understaffed, waiting time for the bank specialist is more than 40 min and they still cannot make the things you need with the cards and the account because if authorization issues. Very inefficient office. Parking is available nearby, and this is the only benefit of this downtown location
        Dec 20th, 2022

      • Lukas Yanni

        Probably the worst bank company you could ever imagine.
        Dec 7th, 2022

      Read Our 3 Reviews

      About
      Citi

      Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

      Contact Info

      Questions & Answers

      Q What is the phone number for Citi?

      A The phone number for Citi is: (925) 357-3855.

      Q Where is Citi located?

      A Citi is located at 1660 Olympic Blvd, Walnut Creek, California 94596

      Q What is the internet address for Citi?

      A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTY2NDYtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Citi open?

      A Citi is open:
      Thursday: 10:00 AM - 5:00 PM
      Friday: 10:00 AM - 5:00 PM
      Saturday: 10:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 10:00 AM - 5:00 PM
      Tuesday: 10:00 AM - 5:00 PM
      Wednesday: 10:00 AM - 5:00 PM

      Q How is Citi rated?

      A Citi has a 5.0 Star Rating from 3 reviewers.

      Hours

      Thursday:
      10:00 AM - 5:00 PM
      Friday:
      10:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 5:00 PM
      Tuesday:
      10:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM
      Nearby Citibank Locations

      Ratings and Reviews
      Citi

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      6
      -4
      0
      0
      1
      Write a Review

      Cashflow RE Diana Lovetravel on Google

      image nice bank & very helpful employee, Rachel!

      Business Response on Google Mar 8th, 2024
      Hi Diana. Thanks for taking the time to send us the feedback. We'll be sure to share with the branch. Have a wonderful day! ^Maria

      Catherine Schneider on Google

      image After reading the reviews I didn't know what to expect but I had a whole different experience with Citibank in Walnut Creek. I was greeted as soon as I walked in and was helped by John Latifi who was more than gracious in trying to figure out my problem. I had a fraud charge on my credit card and John was able to troubleshoot it quickly. I had spent weeks on the phone with the customer service number on the back of my cars to no avail. I made a good decision to walk in and let the pros handle it. Thanks John

      Business Response on Google Jul 11th, 2023
      Hello Catherine Schneider. This is great to hear! We're glad you were assisted by our branch team member. We'll be sure to share your review with our teams.If you ever require future assistance, have any questions, or additional feedback, please do not hesitate to email us ([email protected]) or send us a direct message via Twitter (@AskCiti) with details. We can only reply once to a review, but we can assist in other channels. ^Deanna

      Izzy O on Google

      image Extremely rude tellers. Need training in customer service.

      Business Response on Google Jul 31st, 2022
      Hello Izzy O. Thank you for your feedback. We'll be sure to share with our teams. We're always working on improvements, so thank you again. Should you have any additional feedback, require assistance, or have any questions, please do not hesitate to email us ([email protected]) or send us a tweet via Twitter (@AskCiti) with details. Be sure to include your Google My Business Review handle. We can assist in other channels, but we can only reply once to a review. ^Deanna

      Lana Greenberg on Google

      image Understaffed, waiting time for the bank specialist is more than 40 min and they still cannot make the things you need with the cards and the account because if authorization issues. Very inefficient office. Parking is available nearby, and this is the only benefit of this downtown location

      Business Response on Google Dec 7th, 2022
      Hi Lana, thank you for reaching out to us. Please email us at ([email protected]) or direct message us on Twitter (@AskCiti) if you would like to provide us with your feedback regarding the branch. ^Fred

      Lukas Yanni on Google

      image Probably the worst bank company you could ever imagine.

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      6
      -4
      0
      0
      1

      Write a Review

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