Alexandria, VA Electronics Store

great customer service. takes time to explain the options, without any pressure

I really didn't like the service here, I do not recommend this place. I have to go to another office with a high rating.

Pure incompetence! Horrible service! Waited one hour to be seen another 35 minutes of the employee struggling with the computer. I chose a phone that I was willing to buy ... more

They fixed it quickly

Anthony was a huge help. Deserves a promotion. Good people are hard to find, hes one of them.

I came in to transfer my number to a new phone and I had been to three other stores before this one that couldn't help. When I got there Wendy went above and beyond to he ... more

The staff is friendly and accommodating despite it being a small store

Dear T-Mobile, How much do you suck? Let me count the ways. Your ridiculously expensive phone plans and terrible customer service are a good place to start. For someone w ... more

Extremely inappropriate, rude, and disrespected by sales associate MITCH Upon entering the establishment, Mitch greeted us as we let him know that we needed a SIM card. A ... more

Since they changed the staff at this store, the customer service is terrible, they don't like helping people, like they don't get paid to serve people.

Very good attention from Maria

This store has everything you need and I low price

Called to get an estimate on a fairly old LCD TV they asked me questions and gave their honest professional opinion saving me hundreds of dollars and immeasurable time. 1 ... more

Ali was terrific! So knowledgeable and helpful and pleasant to work with! Wonderful experience!

Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have somet ... more

We went to metro pcs to buy some phones and Miss Samantha treated us very friendly and excellent and very good service

Nice

My fianc and I were shopping for a phone plan for ourselves. My fiance had AT&T and I was on an existing t-mobile plan. The staff was extremely unhelpful in general. My d ... more

I came in with my daughter nearly 7 months ago. Long story short, my daughter was given a business plan. She was informed that she would get two Samsung tablets and it wa ... more

The store manager Julio was the best! Super helpful and make my day with the iPhone color I wanted!! He was efficient and patient when pairing my new phone!! Highly recom ... more

Angel, Jorge & Rob are awesome. Guys that know their stuff

Maria was excellent! She helped me contact customer service to transfer my account to my new phone so I didn't have to pay for a new sim card in store.

Kudos to Justin & Brianna , I just recently switch from AT&T to Verizon and the customer service was outstanding. Had some trouble with porting the phones but they worked ... more

Super nice people at this location.

Was losing laptop battery power. Geek Squad charged nothing to fix it!

This store has everything you need at a low price

My salesperson Lucy was so helpful. This was the most hassle free activation I have had. walked out with 2 lines at a discounted rate!

Love my Motorola RAZR! Great service, great deals. Excellent sales rep. Stop by and check out the good composition going w Verizon

Cellular plans can be purchased from USD40

They have a very helpful staff

Nice customer service

We always as a family enjoy going to the AT&T store in Potomac yards Alexandria Va

Christian has always been great. Sad to see him leaving.

Brian is very professional in handling my inquiries about my upgrade and get a new Galaxy S24 ultra.

Give Ashley a raise!! She is an angel- moved me over to T-Mobile, figured out a complicated four line plane and put a new biz line on my personal phone so now I can toggl ... more

Great folks. Great ingredients.

My husband and I came with our 5 children to discuss pricing. Only discuss. Hey corporate, your boy Tony is a shining star. Let me tell you why. 3 iPhone lines at T-Mobil ... more

Young lady and that helped me yesterday was extremely helpful couldn't thank her enough everyone in that store always comes together to help .wonderful team thanks aga ... more

Bobbie and Mercedes were very straight forward, kind, and I didn't feel pressured to buy anything else I wasn't looking for when they offered. Definitely glad I came here ... more

it's very nice and has good prices

Ana Mezza she was the most wonderful experience that I ever have to get a 3 lines in phones in the carrier in the United States , she was the best experience ever! I hi ... more

Amazing service!!! We walked into the store to pick up a replacement phone as I had been having screen display problems. We were greeted immediately by Terrance. Befor ... more

Super bad customer service lady who works in Saturdays afternoons is super rude Don't ever come to get a phone here She should be fired

Claudia and Brittany was amazing in assisting me with. They answers all my questions professionally and with kindness. I highly recommend this place.

Helpful

Good job

Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable pric ... more

Dropped off a 65 incher. They had it fixed in 2 weeks and now its in my bedroom. Significantly cheaper than buying a new tv. If you need help or have any questions theyre ... more

My Samsung S20+ was having charging issues for months where I was unable to use a wired charger, so I got ahold of this repair shop so they could do an at home pickup. Th ... more

Very nice very efficient