Hours

Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM

Chamber Rating

4.0 - (108 reviews)
64
19
6
1
18
Read Our 108 Reviews

Chamber Rating

4.0 - (108 reviews)
64
19
6
1
18
  • Lena

    Give Ashley a raise!! She is an angel- moved me over to T-Mobile, figured out a complicated four line plane and put a new biz line on my personal phone so now I can toggle. She was super helpful and professional. A real gem!
    Mar 16th, 2024

  • Julia Vargas

    Jay was extremely helpful and informative. She helped me understand the bill and really made sure I understood every detail of the upgrade and equipment I was purchasing. She helped me get a great deal, so I came in to cancel part of my service and left instead with upgraded equipment and paying less each month! Amazing customer service experience thanks to Jay!
    Mar 6th, 2024

  • Marsha Wallace

    After a friendly initial experience, I had to return twice to get set up bc of inadequate info given to me. Returned 2 days later to get my promised reimbursement for paying off my old phone and was told the promotion I had didn't qualify for that promised refund.. I would not depend on anything you are told there. They have so many promotions going on at one time that I don't see how any of the salespeople can keep them straight. Sorry I ever walked into this place. walked into the store walked
    Feb 21st, 2024

  • Julia Armstrong

    The employees at this location are knowledgeable and helpful. Benjamin was excellent in assisting setting up a new t-mobile account.
    Feb 12th, 2024

  • Lee Dunn

    This is the ONLY T-Mobile store I go to as it has a great selection of products, the best staff and team and an easy location for parking and getting in and out. Last week Mohammed was really helpful as I thought about switching phones. And this week Myanthony was incredibly kind and helpful setting up my new phone with me. Again, just the best team there who are kind and helpful always.
    Jan 17th, 2024

Read Our 108 Reviews

About
T-Mobile

Visit the T-Mobile store in Alexandria and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1229 King Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 703-837-0134.


Q Where is T-Mobile located?

A T-Mobile is located at 1229 King St, Alexandria, Virginia 22314


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-alexandria-va-22314-8055?utm_source=google&utm_medium=lastmile&utm_campaign=8055


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 4.0 Star Rating from 108 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 108 Reviews )
64
19
6
1
18
Write a Review

Lena on Google

image Give Ashley a raise!! She is an angel- moved me over to T-Mobile, figured out a complicated four line plane and put a new biz line on my personal phone so now I can toggle. She was super helpful and professional. A real gem!


Julia Vargas on Google

image Jay was extremely helpful and informative. She helped me understand the bill and really made sure I understood every detail of the upgrade and equipment I was purchasing. She helped me get a great deal, so I came in to cancel part of my service and left instead with upgraded equipment and paying less each month! Amazing customer service experience thanks to Jay!

Business Response on Google Mar 8th, 2024
Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Jay was able to help you out!

Marsha Wallace on Google

image After a friendly initial experience, I had to return twice to get set up bc of inadequate info given to me. Returned 2 days later to get my promised reimbursement for paying off my old phone and was told the promotion I had didn't qualify for that promised refund.. I would not depend on anything you are told there. They have so many promotions going on at one time that I don't see how any of the salespeople can keep them straight. Sorry I ever walked into this place.
walked into the store walked

Business Response on Google Feb 27th, 2024
Hi Marsha! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

Julia Armstrong on Google

image The employees at this location are knowledgeable and helpful. Benjamin was excellent in assisting setting up a new t-mobile account.

Business Response on Google Mar 2nd, 2024
Thanks for the great feedback Julia! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Lee Dunn on Google

image This is the ONLY T-Mobile store I go to as it has a great selection of products, the best staff and team and an easy location for parking and getting in and out.
Last week Mohammed was really helpful as I thought about switching phones. And this week Myanthony was incredibly kind and helpful setting up my new phone with me. Again, just the best team there who are kind and helpful always.


Load More Reviews

Overall Rating

Overall Rating
( 108 Reviews )
64
19
6
1
18

Write a Review

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