Verizon

Extremely inappropriate, rude, and disrespected by sales associate MITCH Upon entering the establishment, Mitch greeted us as we let him know that we needed a SIM card. After taking a seat at his desk, the employee proceeded to use derogatory words and was extremely disrespectful throughout the entire process. He asked me where I was from, and when I said, Ive lived in a few cities so I tell people Im just from the area, he proceeded to say, he doesnt give a s*** and he was just making conversation. Im extremely upset about the entire situation and baffled as to how this person felt that comfortable to swear at customers. No foul language was used by either of us, and we tried to maintain conversation until the process was finished so we could leave. We were even polite and thanked him upon leaving, but the entire exchange was highly inappropriate left us with a terrible opinion of Verizon.
Feb 13th, 2024

Samantha was kind and efficient! Great customer service. Thank you!
Dec 19th, 2023

Recently called this location to resolve an issue related to a subscription I was supposed to receive with a recent upgraded phone/plan. Ray from Cellular Sales answered the phone not even completely paying attention, and upon informing me that I hard the wrong department, only gives me the first three digits of the number I should call instead and proceeds to hang up before I could ask any other question. Terrible service.
Dec 14th, 2023

Sean, Ramone and Malachi were super helpful! They all attended to our needs and were super professional. We came and upgrade our s22 ultra to the s23 ultra. But most importantly they were patient and assisted us with all our service needs. We highly recommend.
Dec 11th, 2023

Service was amazing. I don't know who this guy is but he went above and beyond for me because I didn't know what to do because my old phone broke down. Service was amazing but I was really sad and disappointed when I couldn't get my photos back from my old phone. Otherwise Service 10/10 and highly recommend!
Dec 10th, 2023