Virginia Cell Phone Store

Kevin was helpful and patient not just with me but with all other customers I saw walking in into the store. Highly recommended

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This is one of the WORSE experiences I have ever had with a retailer.  I have been a T-mobile customer for over 13 years and have usually enjoyed great service.  I normal ... more

Unprofessional staff! Kept me for 45 minutes to activate iPhone 14 and told me they cant take card or cash even if I agreed to leave $3 change giving me a reason they can ... more

Leo was great! Love this store.

Came into the store just a little after 7pm to sign up for a new plan. I was asked if I wanted a new phone which I denied as I was planning to use my existing phone. At t ... more

I went in only to buy a SIM card and add a line to my existing account but the saleswomen also added a home internet hotspot to my account without my permission or knowle ... more

Outstanding service. They fixed my Samsung Galaxy S10 plus good as new. A++++

Came in one day to see what it would take to switch carriers, Jeff was there and amazingly helpful. Told me what my bill would be, the best deals AT&T had available. Came ... more

great customer service. takes time to explain the options, without any pressure

Kyle the manager was amazing. Took the time to answer all our questions and recommended a lot of great products to us. Me and my Mom both love our new phones. I would def ... more

Ahmed and Marquis did an amazing job! Fast and got me set up for my business! Highly recommended!

Went to a different store before coming to this one and was treated horribly and was told we had to buy a new phone without the employee even looking at the phone to trou ... more

I had to get my phone reset and the person couldn't do it

Customer service was outstanding. My wife and I came in with our newborn baby we were both extremely stressed we were paying over twice as much with Verizon. The store m ... more

Best service I have ever received and I have been a loyal customer for years. If you want the best deals and great personality go see Maddy.

VERY BAD SERVICE, THEY TAKE THE DARE TO DECIDE FOR YOU. THEY ARE NOT EVEN KIND, THEY ARE RUDE THEY DON'T HELP. WITH KINDNESS.. A HISPANIC LADY FORGET HER ROOTS. BE MORE H ... more

Nasreen was very helpful in resolving issue with our billing. She is very friendly and responsive with great customer service. We appreciate her help.

Didn't have not 1 kind of Android car charges under 49$

I came to this Verizon store in despair thinking my new iphone15 pro max was broken beyond repair. Jannat assured me that she could fix it. She was the most polite salesp ... more

The guy who helped us he was so excellent

I came in today and Savion is The Man. He went over and beyond and I am so grateful for him.

terrible service the guys are extremly rude and didn't put in authentic parts NEVER GO HERE PLEASE!!!

Above and beyond with customer service. Kept me well informed with the status of my pc. Would highly recommend to anyone. Will be coming back for future repairs and maint ... more

Very good repairman!!! For my part, 100% recommended!!!!

Cesar and Makayla provided exceptional customer service. Makayla was extremely patient answering all my questions and explaining the benefits of my new phone and plan. Ce ... more

Ezeh was fantastic. Set my phone, watch, and tablet up.

Great service and good customer service service

My man Sid got me right fixed my phone in less then 20 minutes highly recommend this business

We went to the nearby Herndon Store to see if we could upgrade our 2015 HP Computer. Brandon D did a fantastic job with a tune up, a RAM upgrade and a new hard drive. H ... more

Price was good, repair done in a reasonable time, technician was friendly and with good knowledge of the work that needed to be done.

Timothy was patient with me being a customer who doesn't know a lot about phones. Figured out the best phone for me that fit my needs and budget. Great experience.

Excellent customer service! Candace was instrumental in getting a fraudulent purchase removed and suspended from my account when the corporate store did nothing to correc ... more

Great Customer Service

Good service and fast.

friendly staff and awesome customer service!!

Great young men who are working in this store. Very helpful & patient

Thank you Zee! Best customer service here and very clean store that follows covid guidelines and sanitizes

I have been a Verizon customer for 3 years now, and I love them. When it was time to upgrade my phone I came to this location and spoke to one of their employees who was ... more

Very informative and helpful during a phone call to gain information. Highly recommend.

Great service and professional staff

I really didn't like the service here, I do not recommend this place. I have to go to another office with a high rating.

Awesome place

The customer service at this location is everything. The associate that assisted me took me through everything and even offered me with the option of going to a phone rep ... more