Virginia Electronics Store

Customer service from the employee sucked. Seen customers turn away due to rudeness. Not very confident in their answers and nothing but issues from the start. Seen the e ... more

terrible service the guys are extremly rude and didn't put in authentic parts NEVER GO HERE PLEASE!!!

I came in today and Savion is The Man. He went over and beyond and I am so grateful for him.

It's a good place to find good phone products.

Very good repairman!!! For my part, 100% recommended!!!!

The guy who helped us he was so excellent

Above and beyond with customer service. Kept me well informed with the status of my pc. Would highly recommend to anyone. Will be coming back for future repairs and maint ... more

Cesar and Makayla provided exceptional customer service. Makayla was extremely patient answering all my questions and explaining the benefits of my new phone and plan. Ce ... more

Brandon is the goat go see him for all your customer service needs

Friendly

This is one of the WORSE experiences I have ever had with a retailer.  I have been a T-mobile customer for over 13 years and have usually enjoyed great service.  I normal ... more

Unprofessional staff! Kept me for 45 minutes to activate iPhone 14 and told me they cant take card or cash even if I agreed to leave $3 change giving me a reason they can ... more

The staff is friendly and accommodating despite it being a small store

Leo was great! Love this store.

Today I came into T-mobile, I had the best experience with Dylan, He was very knowledgeable with everything and made the transaction smooth, Ive decided to leave AT&T bec ... more

Great TEAM!!! You always know how great a service-provider is by the service they offer when a consumer needs assistance, but may not be spending$$$. I am a middle-aged f ... more

Tyler was super helpful with fixing my phone

I want to give a shout-out to Stephen at this T-Mobile store. Hes awesome. I am a new customer to T-Mobile and I have been in that store more times than I want to admit. ... more

Very fast, very friendly, good prices

Great customer service. Was very helpful in an emergency. Highly recommended

Midlothian location is closed.

Came into the store just a little after 7pm to sign up for a new plan. I was asked if I wanted a new phone which I denied as I was planning to use my existing phone. At t ... more

Looks like a t-mobile but it's not. It's a dealer and they can't do some things that corporate stores can.

This store has a verity of albums and items. Very polite and nice cashier.

Worst experience. Not knowledgeable. Did not take time into consideration. Had me there the entire day. Did not know what she was talking about. Come here if you want you ... more

Thank god you have Rebecca and bidal now they are a blessing to our community great customer service !!!!!!

Jasmin and bluu assisted me today with awesome customer service. They were very knowledgeable and had me in and out. Would definitely recommend them thank you so much Jas ... more

Other stores can learn from this store

Went here after visit Oyster Point store and spent hour and half with customer service. Amber was the person who helped me out and make my son phone work in less than 30 ... more

First time visitor and had a great experience working with Aaron on my purchase. He is very professional, patient, informative and helpful. Exceptional customer service. ... more

I went in only to buy a SIM card and add a line to my existing account but the saleswomen also added a home internet hotspot to my account without my permission or knowle ... more

Outstanding service. They fixed my Samsung Galaxy S10 plus good as new. A++++

Excellent service. Guy knows his electronics!

Just want to say Thank you Terry Shepherd at Boost Mobile. Did my upgrade with him and he did everything I told him I needed. Made sure all my information and etc was don ... more

Angela went above and beyond to help me answer all my questions and get my service back on.

Got my teen a new iphone for Christmas. Was promised a phone value credit and trade-in promo credit, a little over $200 in credits. I was informed to wait 2-3 billing cyc ... more

Excellent and friendly service. Repair done earlier than promised!

Very nice people.

Wife and I have had Boost service for years and it was great. Go to store to get help switching off the old Sprint network and we are told it will lock our phones. Store ... more

Came in one day to see what it would take to switch carriers, Jeff was there and amazingly helpful. Told me what my bill would be, the best deals AT&T had available. Came ... more

great customer service. takes time to explain the options, without any pressure

I had a problem with my CAMERA app, it disappeared from my screen. I came back to GLEN ALLEN AT&T where i ourchased my phone. A young gentleman named, "Mink" was able to ... more

Kyle the manager was amazing. Took the time to answer all our questions and recommended a lot of great products to us. Me and my Mom both love our new phones. I would def ... more