Virginia Electronics Store

Andrew, Andrew he's your man at Verizon on Colley Avenue. He patient with his customer's and very resourceful. For 10 star service come see Andrew.

Craig was amazing to work with. It's a great experience when some person you don't know at a retail store - a person who is likely quite underpaid, by the way - takes suc ... more

Went in and bought a $42 or so screen protector. It was dark outside so I didn't notice it had bubbles under it until I got home, two hours away because I don't live in t ... more

Taniyah, Antonio & Ricardo was amazing! Will be returning for their exceptional customer service!

Horrible customer service. Just spoke to an agent over the phone and he was rude, impatient and disrespectful. Ill rather drive to the store by old towne rd than having t ... more

Ive had to go to the store several times over two years, and the store staff have always been very helpful.

Joseph was awesome!!!!

Sunshine great job we will only shop that location

Very quick to resolve issues and made sure to have correct info about resolutions.

Aidan the best man he took great care of us!!

Very knowledgeable. Patient and polite.

Jennifer Pearce did an amazing job with getting my wife and I new phones and me a new watch. We will come back to this store next time

On Tuesday 3/26/2024 I went to the Verizon store in Ashland Va with my wife to add another phone to our current plan. Ken Scott greeted us and said he could help us. Out ... more

Tooba was very helpful. Thank you.

They closed early, dont really follow their office hour.

(Translated by Google) Excellent service from Miss Suny Very kind (Original) Excelente servicio de parte de la seorita Suny Muy amable

haley is such a good hard worker at this store ask for her if you ever need any assistance

Staff was very helpful in getting the phone that we need.

Went in and Paul was so helpful. He was the first person at Verizon who went out of his way to help me.

Couldn't help me find my phone would sell me another one

I was long overdue and dreaded upgrading, but Christian set up my S24 exactly like my old one. I was so happy and relieved. He even sat in my car in front of the store a ... more

We had an amazing experience today with Taylor and Lianna helping my Niece from Ireland get her phone sorted out we truly appreciate your compassion and kindness you both ... more

This store has a verity of albums and items. Very polite and nice cashier.

Super friendly and helpful. Had me in and out very quick

Verizon experience was very positive and quick. All of my questions were answered excellently and professionally.

Shawn Anderson was the best Verizon employee I have ever met. I was helped quickly and with such quality that not leaving a glowing review felt like a crime. Shawn Anders ... more

Fantastic customer service. Walked me through everything.

Theres a representative there by the name of Lisandro. I have to say its for employees like this that big name brands like T mobile are going to keep their business thriv ... more

Wonderful! Jermaine and Danielle were helpful and professional. They spent a great deal of time getting my phone problem fixed!

Very professional customer service. I left with a high knowledge of how my phone works

Do not buy from here they will keep your card info and sign you have for magazines subscriptions without you knowing it. Ive been repeatedly charged for months now

Called to get an estimate on a fairly old LCD TV they asked me questions and gave their honest professional opinion saving me hundreds of dollars and immeasurable time. 1 ... more

Ok

Really impressed with the knowledge and friendly personnel at this location

This location has top-tier customer service. Never have I come to this location and left disappointed. This particular instance phone customer service dropped the ball bu ... more

The best ever.....coustomer service was stellar and very helpful

This location seems to suffer from absurd incompetence. I walked in without an appointment and tried to buy a new device to connect to my previously existing account - si ... more

Employees will do what they can to help you out.

Ali was terrific! So knowledgeable and helpful and pleasant to work with! Wonderful experience!

Dustin was great salesman.

Ray is a great manager, very knowledgeable and helpful. I was not credited my iPhone turned in but he discussed that it was due to me changing my plan immediately after t ... more

Very nice people.

This Verizon store is like no other! Wayne provided exceptional customer service! He was very patient and fully explained everything in a clear, concise, manner. I didnt ... more

Best store on Fredericksburg .

Rick was extremely helpful on helping me switch over providers and was kind a patience.

Ive been twice once for new screen and once for battery port young lady her name escapes me and the owner great people fixed it both times great store

Matt did a great job

Hassan was very helpful with assisting me! He is very knowledgeable, patient, & friendly.

Beware this not a actual Verizon store. They hide behind this when you have service or billing issues. Friendly but ignorant incompetent staff will be waiting. Go anyw ... more