Norfolk, VA Electronics Store

Friendly

terrible service the guys are extremly rude and didn't put in authentic parts NEVER GO HERE PLEASE!!!

Great Customer Service

Great service

My husband and I were so fortunate to have been able to have Bernard Banks help us today. He is the best of the best! Mr. Banks knowledge, patience, kindness, trouble s ... more

Jasmin and bluu assisted me today with awesome customer service. They were very knowledgeable and had me in and out. Would definitely recommend them thank you so much Jas ... more

Digan helped me and my parents switch to verizon and utilize verizon's deals to upgrade our phones. Very easy to talk to and answered our changing questions. I left an im ... more

My phone died on me and wouldn't turn on. I ended up needing to get a new phone. Ashley was extremely helpful and patient. She was able to calm me down and help me get a ... more

Andrew, Andrew he's your man at Verizon on Colley Avenue. He patient with his customer's and very resourceful. For 10 star service come see Andrew.

Shawn Anderson was the best Verizon employee I have ever met. I was helped quickly and with such quality that not leaving a glowing review felt like a crime. Shawn Anders ... more

The guy that works up there is stealing money from people. Very poor service. Do not go here and pay anything. I don't know the guys name but it's a black guy with short ... more

Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to p ... more

Gloria is always so wonderful and professional. Sunshine on a cloudy day. Thank you for always being so thorough at your job.

This location doesnt have the best customer service. We arrived at this location at when theyre supposed to open (10AM). The doors were closed, lights were off, and emplo ... more

Good customer service everything was just fine very knowledgeable about their equipment

The guy tony that workd here always has great customer service and a great attitude towards others

I just love T Mobile excellent professional Outstanding customer service representative knowledgeable , I highly recommend , in the MacArthur mall

Military highways metro lm totally satisfied with the help I. Got today in the store..l think the guy name was Chris and her .name was Christine

Wait time too long

I really like that I can make my own copies with the self service copier machines

The website said that they are open to 8 pm when I got there at 5 pm......

Top of the line service! Very pleased and satisfied with my transaction! thank you so much PJ Cyana and their team for the great visit! Super excited to use my iPhone 12! ... more

Sidnee at this location was amazing! She went above and beyond to make sure that my situation was handled thoroughly and that my issue was resolved. Just awesome!

Guy really help me get my kids phones together and as cheaply as possible

We alwats have great fast service at this location.

They lie to you, charge you items that you didn't ask for under the impression that the item/s are free. When you ask for a manager to get your money back that they over ... more

This T-Mobile is the best! Elise and Valeria saved me a 5 hour drive to Norfolk to bring my son a SIM card. they were so helpful reliable professional and friendly. I wou ... more

Great staff.

Plenty of staff to assist, smooth check in process, very helpful and knowledgeable staff, too. I was able to get in and out really quickly.

Neal was very helpful and patient and tremendously.friendly.

I would like to leave a good comment for Jillian who helped me when I went to T.Mobile in November 2023 She was extremely helpful and did everything to help me and she di ... more

I received excellent customer service at the store. The young man was patient with me. Explained everything. I didnt feel rushed or pressed. EXCELLENT CUSTOMER SERVICE!!

Amelia is an asset to your company. Make sure you keep her! She's very helpful.

While on deployment my stepson's phone broke. When we picked him up our first stop was to get him a replacement. This store was closest to where we were staying, so we st ... more

Best customer service I've received from a Verizon store to date.

Came in for a new number and SIM and was in and out in 15 minutes. Thank you!

The girl that sold me and my husband phones we brought the phones at the price in your business. We paid for new phones the girl promised we had new phones been having p ... more

Lucky is awesome she really helped me find the best phone within my budget! Thank you so much Lucky!

Hi folks , Well I very rarely post a review but needed to here. I purchased a used iPhone13 as I hate to pay full price on things regardless of your income as money is h ... more

I've had several phones flashed from this location. The price is affordable, the service is in a timely manner, and I've had zero issues with the devices.

Should put in there that you are closing before ppl drive to you.

FAST AND AWESOME CUSTOMER SERVICE

Placed a claim with tmobile and these guys rock these gents had my phone back to normal in less time than originally stated please give these fellas a raise they rock thi ... more

Great store . Very helpful

Theyre very professional and helpful.

John took care of my mother's phone screen and fixed it within 20 minutes. He was knowledgeable, patient, courteous, and very professional. I was impressed by the accurac ... more