Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 127 Reviews )

      T-Mobile Authorized Retailer
      • 222 W 21st St Ste C
        Norfolk, Virginia 23517
      •   757-644-1331
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      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (127 reviews)
      85
      8
      2
      6
      26
      Read Our 127 Reviews

      Chamber Rating

      3.9 - (127 reviews)
      85
      8
      2
      6
      26
      › ‹
      • chris Herring

        Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to pay for like chargers I shouldve learned after this. I just went back to add an iPad with the deal that was advertised online and the person signed me up for a new line before even going over the price. When I said I didnt want it she said I had to call T-Mobile to cancel my line that she was unable to help
        Apr 3rd, 2024

      • Amber Dirksen

        Great service
        Mar 7th, 2024

      • Lloyd Waters

        Great customer service here.
        Mar 6th, 2024

      • Elicia

        Carlos straight lied to me $90 dollars every month turned to 120 for prepaid without informing me
        Feb 19th, 2024

      • Edward Hankins


        Feb 8th, 2024

      Read Our 127 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Norfolk and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 222 W 21st St Ste C can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 757-644-1331.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 222 W 21st St Ste C, Norfolk, Virginia 23517

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-norfolk-va-23517-5222?utm_source=google&utm_medium=lastmile&utm_campaign=5222

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 3.9 Star Rating from 127 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 127 Reviews )
      85
      8
      2
      6
      26
      Write a Review

      chris Herring on Google

      image Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to pay for like chargers I shouldve learned after this. I just went back to add an iPad with the deal that was advertised online and the person signed me up for a new line before even going over the price. When I said I didnt want it she said I had to call T-Mobile to cancel my line that she was unable to help

      Business Response on Google Apr 6th, 2024
      Hi Chris! Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and apologize for any inconvenience it may have caused.We wanted to let you know that we have made several attempts to reach out to you regarding your concerns, but unfortunately, we have not received a response. Your satisfaction is extremely important to us, and we are eager to address any issues you may have encountered. We are always improving and hope you'll give us another chance to provide better service in the future.

      Amber Dirksen on Google

      image Great service

      Lloyd Waters on Google

      image Great customer service here.

      Elicia on Google

      image Carlos straight lied to me $90 dollars every month turned to 120 for prepaid without informing me

      Edward Hankins on Google

      image

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      Overall Rating

      Overall Rating
      ( 127 Reviews )
      85
      8
      2
      6
      26

      Write a Review

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