Norfolk, VA Consumer Electronics

terrible service the guys are extremly rude and didn't put in authentic parts NEVER GO HERE PLEASE!!!

Friendly

Jasmin and bluu assisted me today with awesome customer service. They were very knowledgeable and had me in and out. Would definitely recommend them thank you so much Jas ... more

My phone died on me and wouldn't turn on. I ended up needing to get a new phone. Ashley was extremely helpful and patient. She was able to calm me down and help me get a ... more

Digan helped me and my parents switch to verizon and utilize verizon's deals to upgrade our phones. Very easy to talk to and answered our changing questions. I left an im ... more

Great service

Andrew, Andrew he's your man at Verizon on Colley Avenue. He patient with his customer's and very resourceful. For 10 star service come see Andrew.

Gloria is always so wonderful and professional. Sunshine on a cloudy day. Thank you for always being so thorough at your job.

Its a franchise do not go!!! We went here to sign up and add two phone lines a year ago and they tacked on a bunch of extras that they didnt make clear we were going to p ... more

My husband and I were so fortunate to have been able to have Bernard Banks help us today. He is the best of the best! Mr. Banks knowledge, patience, kindness, trouble s ... more

Shawn Anderson was the best Verizon employee I have ever met. I was helped quickly and with such quality that not leaving a glowing review felt like a crime. Shawn Anders ... more

The guy that works up there is stealing money from people. Very poor service. Do not go here and pay anything. I don't know the guys name but it's a black guy with short ... more

Great Customer Service

Military highways metro lm totally satisfied with the help I. Got today in the store..l think the guy name was Chris and her .name was Christine

Guy really help me get my kids phones together and as cheaply as possible

I really like that I can make my own copies with the self service copier machines

The website said that they are open to 8 pm when I got there at 5 pm......

Top of the line service! Very pleased and satisfied with my transaction! thank you so much PJ Cyana and their team for the great visit! Super excited to use my iPhone 12! ... more

Wait time too long

This location doesnt have the best customer service. We arrived at this location at when theyre supposed to open (10AM). The doors were closed, lights were off, and emplo ... more

Good customer service everything was just fine very knowledgeable about their equipment

The guy tony that workd here always has great customer service and a great attitude towards others

I just love T Mobile excellent professional Outstanding customer service representative knowledgeable , I highly recommend , in the MacArthur mall

Sidnee at this location was amazing! She went above and beyond to make sure that my situation was handled thoroughly and that my issue was resolved. Just awesome!

We alwats have great fast service at this location.

Neal was very helpful and patient and tremendously.friendly.

They lie to you, charge you items that you didn't ask for under the impression that the item/s are free. When you ask for a manager to get your money back that they over ... more

"These guys are the best! They truly care that you get the best possible customer experience. They are meticulous in their work and follow through to your 100% more than ... more

I received excellent customer service at the store. The young man was patient with me. Explained everything. I didnt feel rushed or pressed. EXCELLENT CUSTOMER SERVICE!!

I would like to leave a good comment for Jillian who helped me when I went to T.Mobile in November 2023 She was extremely helpful and did everything to help me and she di ... more

Amelia is an asset to your company. Make sure you keep her! She's very helpful.

This T-Mobile is the best! Elise and Valeria saved me a 5 hour drive to Norfolk to bring my son a SIM card. they were so helpful reliable professional and friendly. I wou ... more

Great staff.

Came in for a new number and SIM and was in and out in 15 minutes. Thank you!

Plenty of staff to assist, smooth check in process, very helpful and knowledgeable staff, too. I was able to get in and out really quickly.

While on deployment my stepson's phone broke. When we picked him up our first stop was to get him a replacement. This store was closest to where we were staying, so we st ... more

Best customer service I've received from a Verizon store to date.

Awesome spot! Best record shop in Hampton Roads, hands down!

Very professional, great communication, install was quick and efficient! Service: Security cameras

The store is excellent. The computer came in excellent condition. I recommend it.

When do you re-open? As other have noted, nobody knew you were closed as Google shows your hours of operation with nothing that's states temporary closure. I drove from a ... more

Knowledgeable staff

The girl that sold me and my husband phones we brought the phones at the price in your business. We paid for new phones the girl promised we had new phones been having p ... more

John took care of my mother's phone screen and fixed it within 20 minutes. He was knowledgeable, patient, courteous, and very professional. I was impressed by the accurac ... more

I went last week to get my phone screen repair. After a day my phones backlight keeps blinking then after 2 days phone screen not working anymore. I brought my phone so t ... more