Norfolk, VA Cell Phone Store

Friendly

terrible service the guys are extremly rude and didn't put in authentic parts NEVER GO HERE PLEASE!!!

Great Customer Service

Great service

My husband and I were so fortunate to have been able to have Bernard Banks help us today. He is the best of the best! Mr. Banks knowledge, patience, kindness, trouble s ... more

Jasmin and bluu assisted me today with awesome customer service. They were very knowledgeable and had me in and out. Would definitely recommend them thank you so much Jas ... more

Digan helped me and my parents switch to verizon and utilize verizon's deals to upgrade our phones. Very easy to talk to and answered our changing questions. I left an im ... more

My phone died on me and wouldn't turn on. I ended up needing to get a new phone. Ashley was extremely helpful and patient. She was able to calm me down and help me get a ... more

Andrew, Andrew he's your man at Verizon on Colley Avenue. He patient with his customer's and very resourceful. For 10 star service come see Andrew.

Shawn Anderson was the best Verizon employee I have ever met. I was helped quickly and with such quality that not leaving a glowing review felt like a crime. Shawn Anders ... more

The guy that works up there is stealing money from people. Very poor service. Do not go here and pay anything. I don't know the guys name but it's a black guy with short ... more

Gloria is always so wonderful and professional. Sunshine on a cloudy day. Thank you for always being so thorough at your job.

This location doesnt have the best customer service. We arrived at this location at when theyre supposed to open (10AM). The doors were closed, lights were off, and emplo ... more

The guy tony that workd here always has great customer service and a great attitude towards others

Military highways metro lm totally satisfied with the help I. Got today in the store..l think the guy name was Chris and her .name was Christine

Wait time too long

The website said that they are open to 8 pm when I got there at 5 pm......

Top of the line service! Very pleased and satisfied with my transaction! thank you so much PJ Cyana and their team for the great visit! Super excited to use my iPhone 12! ... more

Sidnee at this location was amazing! She went above and beyond to make sure that my situation was handled thoroughly and that my issue was resolved. Just awesome!

Guy really help me get my kids phones together and as cheaply as possible

They lie to you, charge you items that you didn't ask for under the impression that the item/s are free. When you ask for a manager to get your money back that they over ... more

This T-Mobile is the best! Elise and Valeria saved me a 5 hour drive to Norfolk to bring my son a SIM card. they were so helpful reliable professional and friendly. I wou ... more

Great staff.

Neal was very helpful and patient and tremendously.friendly.

I received excellent customer service at the store. The young man was patient with me. Explained everything. I didnt feel rushed or pressed. EXCELLENT CUSTOMER SERVICE!!

Amelia is an asset to your company. Make sure you keep her! She's very helpful.

While on deployment my stepson's phone broke. When we picked him up our first stop was to get him a replacement. This store was closest to where we were staying, so we st ... more

Best customer service I've received from a Verizon store to date.

The girl that sold me and my husband phones we brought the phones at the price in your business. We paid for new phones the girl promised we had new phones been having p ... more

Lucky is awesome she really helped me find the best phone within my budget! Thank you so much Lucky!

I've had several phones flashed from this location. The price is affordable, the service is in a timely manner, and I've had zero issues with the devices.

Great store . Very helpful

GOOD SERVICE, KIND WORDS, QUICK SERVICE AND RESPECT.

I went to get my phone screen repaired, but I just have more problems with my phone. My phone will randomly turn off and back on. My phone will randomly lose the capabili ... more

I only go to this location cuz its the closest. Store associates are unkind and disgruntled But I give "Cat" 4 to 5 stars, she's the nicest.

Great store and location. I thought it was going to help the area

I purchased a phone today for my daughter. It was just a Awesome experience from start to finish. The gentleman who helped us was the absolute best..His customer service ... more

Great customer service. Wasn't able to accommodate my needs but referred me to other stores that would be able to. Very professional! Thank you!

The tall male behind the counter really hated his job because he was so rude and not helpful

Very helpful. When we needed something they didn't have they also told us where else we could go

Rude rude rude! Cannot be bothered when they open at 10. At 10:15 sent me to the tidewater store. Didnt even unlock the door. She put a note on the glass in my face and w ... more

Friendly service, very helpful!

Management is horrible. They have people from other stores coming to work here and dont know who the actual store managers are, so theres no problem solving. I am very di ... more

Friendly and fast service

Very rude staff especially the Dominican lady. She wouldn't even bother to deal with the problem I had with the phone she said she will only deal with it if I had no Inte ... more

When I came it was closed on a day it was supposed to be open I am unsatisfied and need more time open