Virginia Cell Phone Store

Had a great experience with Haley at this location after an iOS update completely zapped my iPhone. She was patient, kind, helpful and professional. The store is clean an ... more

Went in and bought a $42 or so screen protector. It was dark outside so I didn't notice it had bubbles under it until I got home, two hours away because I don't live in t ... more

We had an amazing experience today with Taylor and Lianna helping my Niece from Ireland get her phone sorted out we truly appreciate your compassion and kindness you both ... more

Ali was terrific! So knowledgeable and helpful and pleasant to work with! Wonderful experience!

William was professional and efficient, the store was extremely busy and he was amazing

Knowledgeable people and helpful.

Anthony was a huge help. Deserves a promotion. Good people are hard to find, hes one of them.

Maruic is very good at what he does

John was very knowledgeable and provided outstanding customer service to me during my transition to an upgraded phone. He was amazing and made this experience exceptional ... more

Couldn't help me find my phone would sell me another one

Horrible customer service. Just spoke to an agent over the phone and he was rude, impatient and disrespectful. Ill rather drive to the store by old towne rd than having t ... more

Steven helped with my bill payment

A few months back I came in to purchase 3 galaxy s 23's for my wife and kids. The salesman offered me a trade-in deal with my old phones. I agreed that this was an awesom ... more

I have to give a shout out to Toby for his help today. He was patient with us, listened to our problem, and truly took the time to understand it as it wasn't a simple cas ... more

Excellent service! No troubles at all!

Andrew, Andrew he's your man at Verizon on Colley Avenue. He patient with his customer's and very resourceful. For 10 star service come see Andrew.

Jonah was an immense help to me when I purchased my new IPhone. He was articulate, personable and willing to explain everything in simple terms. He is an asset to Verizon ... more

Timothy was patient with me being a customer who doesn't know a lot about phones. Figured out the best phone for me that fit my needs and budget. Great experience.

My man Sid got me right fixed my phone in less then 20 minutes highly recommend this business

We went to the nearby Herndon Store to see if we could upgrade our 2015 HP Computer. Brandon D did a fantastic job with a tune up, a RAM upgrade and a new hard drive. H ... more

Price was good, repair done in a reasonable time, technician was friendly and with good knowledge of the work that needed to be done.

Great service and good customer service service

Excellent customer service! Candace was instrumental in getting a fraudulent purchase removed and suspended from my account when the corporate store did nothing to correc ... more

Sales rep. was very pleasant and patient. No interruptions.

Great Customer Service

Good service and fast.

friendly staff and awesome customer service!!

Great young men who are working in this store. Very helpful & patient

Thank you Zee! Best customer service here and very clean store that follows covid guidelines and sanitizes

I have been a Verizon customer for 3 years now, and I love them. When it was time to upgrade my phone I came to this location and spoke to one of their employees who was ... more

Very informative and helpful during a phone call to gain information. Highly recommend.

Great service and professional staff

I really didn't like the service here, I do not recommend this place. I have to go to another office with a high rating.

Awesome place

The customer service at this location is everything. The associate that assisted me took me through everything and even offered me with the option of going to a phone rep ... more

Best service and a great range of products enough for their cusomer's satisfaction.

I had the most pleasant experience. Joshua was so patient and efficient in helping me switch carriers. The entire staff was knowledgeable and friendly!

Ten Thumbs Up

Pure incompetence! Horrible service! Waited one hour to be seen another 35 minutes of the employee struggling with the computer. I chose a phone that I was willing to buy ... more

I check on the web and it says that its open, Im waiting over 27 minutes and the door its shut off! Bad, bad costumer service

The guy was disrespectful to my husband. He was rude for no reason.

If you think you're going to a verizon store, you ARE NOT. Double check before coming, it's just a authorized retailer store, and the employees have pretty different stan ... more

Larry at the Farmville store was a godsend to this techno-nerd. Thank you so much. He was so patient and helpful.

Worst experience. Not knowledgeable. Did not take time into consideration. Had me there the entire day. Did not know what she was talking about. Come here if you want you ... more

Great service

Purchased a phone there and it doesnt get any service, went back a few times and it seemed like the guy in there had a attitude because I needed help. I miss the diversit ... more

had an awful experience with the store manager . she was as rude and obnoxious as they come. this experience prompted me to switch phone services