Charlottesville, VA Cell Phone Store

The guy who helped us he was so excellent

Eric was very helpful!

Alyssa was AMAZING! So helpful and made sure my phone was setup correctly! She helped me with additional accessories. Very knowledgeable and courteous! I highly recommend ... more

Jacques We had a huge problem with billing.Jacquespatient and a pleasure to deal with

Jennifer Pearce did an amazing job with getting my wife and I new phones and me a new watch. We will come back to this store next time

The reason I came to this store is because of Alicia. Alicia is very good at her job.

Received great customer service from the Manager at this location and all the staff very patient and answered all questions very knowledgeable with the metro experience ... more

Be prepared for to wait for some time

Derek was fantastic!

Luis is my go to guy at this location. Keep up the great work!

Sarah graciously, patiently shared her rich technical knowledge with me, a novice. I am grateful to her and warmly recommend her for superior customer service.

I recently broke my phone into dust (horribly damaged). After three days, I went to Verizon to inquire about another phone and they just sold out of the Samsung Galaxy S2 ... more

Thanks for the good sales service and my new screen protector looks amazing!

Thank you Malik, he was very informative. Didn’t buy anything but I’m leaning towards Sprint Service .

We had Suuuch! A Grreat experience with Mia here at this location The BEST experience I've ever had at a phone store quite frankly. Phone stores can be a stressful experi ... more

4/2/22- The young male employee locked door as I walked up 10 minutes before closing. Then refused to answer my knocking on door for the next 10 minutes. I was forced to ... more

(Translated by Google) i love my boots (Original) Me encantas mis botas

I had a damaged phone screen. The Verizon store said they couldnt fix it and I would need to buy a new phone. I got it fixed for $160 in 30 min. Friendly professional ser ... more

Worth a trip down to this store very helpful staff

I strongly suggest that you take the opportunity and go see Dale at Us cellular.She was polite professional and went the extra mile to make sure that my cellular experien ... more

Oliver was so awesome!! I came in needing a wireless charger to charge my phone because there was water in the charging port. Instead, he was able to get the water out wi ... more

Heather is horrendous. Horrible customer service. You’re better off going to the smaller Sprint store down the street.

Despite T-mobile being in the name, they claim to not be a T-mobile store and thus couldn't help me as a T-mobile customer. Waste of time.

Awesome experience!!!!!

The staff at this Verizon location was very helpful. From Chris, who was the first one to introduce himself and start the process to Martin who spent his entire afternoon ... more

Just wanted to say that there are 2 people at Seminole Trail store that we would rate a10 star. They are Alex and Rashaude . Thanks, Etta& Kim

Bad customer service. Not very polite to black people.

Bought a used xbox from here was told it was a newer xbox one ( found out a week later it was the first edition, the oldest one) Hard drive crashed after 2 weeks cant do ... more

Rudest short little man I have ever encountered works there simply didn't want to answer my questions I have been an netlos customer for years and that ends today. This i ... more

They are AMAZING!!!! Super service every single time!!!! And the manager is fantastic! They really care about their customers!

No complaints with the service

It is closed...

Great store and conveniently close to home in Earlysville.

The service was awesome and I strongly recommend this location over the others I have been to.

Walking past these guys is the worst part of shopping at Sam's Club.

Horrible. You pay way too much money for this "service " and all they want to is make you tall to a recorded line. Horrible