Metro by T-Mobile
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4006 Victory Blvd Ste I
Portsmouth, VA 23701 - 757-488-1796
Hours
Chamber Rating
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NostalgicNatasha
I had the most pleasant experience. Joshua was so patient and efficient in helping me switch carriers. The entire staff was knowledgeable and friendly!
Feb 14th, 2023 -
LaDeeDah 123
Went in to see about upgrading my LG, was pleasantly surprised how sweet and friendly the 2 employees helping me were, Lea and Josh were also very informative and also helped with getting $30 a month off my bill, Im definitely making this my store I shop in.
Dec 13th, 2022 -
Thomas Payne
Simply the boss! The manager Bidal was FANTASTIC!!! The entire staff, Nikki, Josh and Leah were very helpful and answered all of my questions. This should be the only Metro you should go to.
Dec 12th, 2022 -
salty yorkpeppermint
Customer service is extremely poor the registered lady named Keisha is absolutely the worst extremely rude and not helpful
Nov 30th, 2022 -
Amber C Grounds
Please let me brag about the customer service at THIS location!!!!! I've had several different times that I've experienced issues with my phone because I dropped it from the little coffee table.. Today Davida is the employee that helped me ... she's simply amazing... not only did she explain what she was doing but also why and gave credit to the other team members that taught her so very kind ... Josh is the team member 3 days ago helped me unlock and have access to my information .. once again very friendly and helpful... Niki was about a week ago and showed me a application that would restart my phone for my doordash so friendly and kind ... I've been to 2 other locations close to my house and was treated so horrible and rudely... Please metro pcs at least let THIS store know that the wonderful customer service and amazing customer service is the standard that metro pcs wants to be known for!!!! I think that everyone I mentioned should be acknowledged by the company!!!! Once again tha you so much for taking the time to actually provide exceptional customer service Amber C Grounds
Jun 2nd, 2023
Questions & Answers
Q What is the phone number for Metro by T-Mobile?
A The phone number for Metro by T-Mobile is: 757-488-1796.
Q Where is Metro by T-Mobile located?
A Metro by T-Mobile is located at 4006 Victory Blvd Ste I, Portsmouth, VA 23701
Q What is the internet address for Metro by T-Mobile?
A The website (URL) for Metro by T-Mobile is: http://www.metrobyt-mobile.com
Q How big is Metro by T-Mobile?
A Metro by T-Mobile employs approximately 20+ people.
Q What days are Metro by T-Mobile open?
A Metro by T-Mobile is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Q How is Metro by T-Mobile rated?
A Metro by T-Mobile has a 4.3 Star Rating from 39 reviewers.
Hours
Ratings and Reviews
Metro by T-Mobile
Overall Rating
Overall Rating
( 39 Reviews )NostalgicNatasha on Google
I had the most pleasant experience. Joshua was so patient and efficient in helping me switch carriers. The entire staff was knowledgeable and friendly!
LaDeeDah 123 on Google
Went in to see about upgrading my LG, was pleasantly surprised how sweet and friendly the 2 employees helping me were, Lea and Josh were also very informative and also helped with getting $30 a month off my bill, Im definitely making this my store I shop in.
Thomas Payne on Google
Simply the boss! The manager Bidal was FANTASTIC!!! The entire staff, Nikki, Josh and Leah were very helpful and answered all of my questions. This should be the only Metro you should go to.
salty yorkpeppermint on Google
Customer service is extremely poor the registered lady named Keisha is absolutely the worst extremely rude and not helpful
Amber C Grounds on Google
Please let me brag about the customer service at THIS location!!!!!
I've had several different times that I've experienced issues with my phone because I dropped it from the little coffee table..
Today Davida is the employee that helped me ... she's simply amazing... not only did she explain what she was doing but also why and gave credit to the other team members that taught her so very kind ...
Josh is the team member 3 days ago helped me unlock and have access to my information .. once again very friendly and helpful...
Niki was about a week ago and showed me a application that would restart my phone for my doordash so friendly and kind ...
I've been to 2 other locations close to my house and was treated so horrible and rudely...
Please metro pcs at least let THIS store know that the wonderful customer service and amazing customer service is the standard that metro pcs wants to be known for!!!! I think that everyone I mentioned should be acknowledged by the company!!!!
Once again tha you so much for taking the time to actually provide exceptional customer service
Amber C Grounds
Overall Rating
Overall Rating
( 39 Reviews )Write a Review
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