Mesa, AZ Bank

Everyone here is super, and thank goodness the east valley has a branch. -member since 76 :)

Not satisfied with this bank to slow

If you want to save time and headaches don't use this bank, I've been struggling to cash checks for the past 2 weeks and still no results, what kind of bank dosen cash th ... more

This bank reminds me of a small town band. Personable and helpful people.

1st time experience with these guys has been great so far. Went in today 3-22-2024 for information on a car loan account and how to operate the app and best way to pay of ... more

Branch is closed

Such a relaxed and friendly environment at this bank, and a great place to work too. This is a great branch to come to for any kind of banking need, with short lines and ... more

Friendly and helpful staff members

Update: since this incident it was later reconciled and since the service has been great Sam and koze are amazing please keep them at the branch the customer service is ... more

If you add any of their checking accounts, make sure to deposit the minimum balance day of account opening to avoid fees. I opened Community interest checking on July 26t ... more

Horrible. Got rid of PNC Back in my life. Never again. The "cashiers" checks they give to customers do not scan properly and other banks. Had to drive all the way back to ... more

I am so pleased that Sarahi Carbajal (Sr. Personal Banker) is very helpful. Her service is great.

FIX YOUR ATM MACHINE. It is super frustrating when the past 3 times I have gone here, I cannot pull cash out of the ATM. I use a business account and I can only do deposi ... more

Larry law was so professional at his work help us out really nice gentleman Ty. Wells Fargo

This is the WORST BANK I have ever used!! Something is ALWAYS wrong. Switching banks VERY SOON. ABSOLUTELY TERRIBLE!!! DO NOT recommend and never will!!!!!

No drive threw makes it not so convenient

Horrible bank to bank with go elsewhere!!!!!!!

I am so happy to have joined this bank

The wait here is atrocious. I waited over 25 mins to withdraw money from a teller. When I first walked in I was told to take a seat at the front in the lobby. She explain ... more

I have been a loyal customer since 2004, back when BBVA, now PNC, was still Compass Bank and there are reasons why I continue to bank here. GREAT customer service, no pro ... more

Chynna and Jared are amazing! Such a joy to work with and always available to answer any questions we have. Best branch!

Today is July 3, 2020 4:30 PM The drive-through is closed.It is supposed to be open till 6 PM, there is NO notification on the front door informing customers that they wo ... more

I am new to Arizona and to Chase Bank. Met with a personal banker and with a bank teller, and both were very informative, friendly, and welcoming. I felt very comfortab ... more

I have banked at Chase for years, even when it was Bank One and this is my first review of Chase. I seldom go inside the bank, but I was so impressed with the teller who ... more

I feel absolutely awful that I did not get their names but two (I assume managers) and the bank teller helped me secure a wire transfer that was giving me so many issues. ... more

The attention is disgusting, they are not friendly nor do they really care about the public. The only nice agent is Carter. Up to a certain point I found the response of ... more

Jacob was a pleasure to work with & accomplished everything we wanted with opening our new business account!

They are so nice there. Like going to this one the best

Just recently, I've had over 2 dozen spam calls in the span of 3 weeks from companies trying to help me pay my debt down to under 10%. Chase is the only banking instituti ... more

Closed during regular business hours with no explanation.

Drive thru ATM broken

Every time I come inside the bank in Mesa for a transaction the tellers seem to be unhappy. Customer service seems to be a big problem. Contemplating taking business bank ... more

Helpful and easy to use

Chase is using an offshore India phone bank. So they are using out of country bring to payess to employees. Then they choose India , the country of scams. Their cultur ... more

They literally never answer the phone. Ive been in there SO many times, at all times of the week and day- they are NEVER too busy to answer the phone. They just sit behin ... more

I dont blame wells fargo policies or wells fargo employees i blam the people who is keeping them in business by banking with them for anyone seeing this comment and have ... more

The last 3 times I (or an associate) came in to do some business transactions the manager came over and found some reason to deny it, about a year and a half ago I never ... more

However the person on charge was today is extremely rude, you can't call a moron a customer that needs a service in a different language. This person came an ask for a se ... more

Just got off the phone with Tyler. He was a big help and very informative. He helped with all my credit options and questions. He was very friendly, intelligent and help ... more

I get that we have a lot of businesses and the businesses are a lot of construction workers with trailers, but those workers and they're big trucks shouldn't be able to p ... more

Last week on Friday this bank illegally transferred funds from my existing business account to my new business account to fund it without my written or verbal authorizati ... more

I make weekly deposits for an employee, bc he works out of town. I have used the same sticky note with his account number on for months, since WF has changed to electroni ... more

Love this location.i just wish they stayed open a little longer in the evening...

We appreciate the time James at Gateway Commercial Bank takes to educate fellow Mesa Chamber of Commerce and community members about lending and business lines of credit ... more

They have a drive through with people!

Terrible ATMs and terrible customer service. I refuse to keep banking with a bank that's forcing everything online.

This is the way a bank is suppose to be. They work with you and your business. Yes they are small but you are not just a number. Each account is opened by them personall ... more

They seriously need more staff here, there's always a long wait. Everytime i come to withdraw money theres only one person. No one really answers the phone

If I could give this bank zero stars I would. They flat out lie to you and don't offer ANY help at all. I called several times for help on different things and always ... more