Wells Fargo Bank

The last 3 times I (or an associate) came in to do some business transactions the manager came over and found some reason to deny it, about a year and a half ago I never had an issue. Not sure what arbitrary rules they're following but I was able to complete these transactions at other Wells Fargo locations. Do NOT go to this location if you want a simple, smooth experience.
Oct 18th, 2023

Tried to send a wire. Never have had an issue. Teller advised me all bankers were busy and that would not be able to see a banker until tomorrow. Several bankers were sitting in office. I have been banking with wells for over 10 years. I have going to change immediately.
Oct 5th, 2023

Haven't been in a Wells Fargo in years. Went in to see about opening an account. Was told no one is available. Dude, why are you the only banker? Two more are on the line? It wasn't even that busy. There was time, I'm not even mad about being denied but the way it was handled was horrible. I know after the scandal years back I was told customer service was in the forefront. I guess this location forgot the memo. Thanks for nothing, I'll give it one more try at another location.
Sep 28th, 2023

The manager was very infuriating to deal with. The teller was very sweet and kind and had talked me into upgrading my account, but when she asked for his help to withdraw money from my account, he started talking about some papers I didnt signed because I opened my account online and when I mentioned to him I did signed them at a different branch last November, he started asking all these security questions like I hadnt been a customer to this branch for the past year. He was dry and not interacting at all. Asking me questions and not even referring to me directly. When he was done, he left without saying anything to me or the teller. Extremely unpleased. The only reason they would get a star at all is because of how pleasant the teller was! Always something when I go in this branch. I cant ever just go in and do a transaction and leave. It made me want to close my account m, rather than upgrading it!
Jul 19th, 2023

I tried to deposit a cashier's check, as I have done many times, with correct reciepient name and account number. Under direct supervision of the new bank manager (Mark Barrios), they first called and verified authenticity of the check, stamped the check and hand-wrote on it and then refused to deposit it, because the check only had the initial of the reciepient first name. When I tried to show Barrios a copy of WellsFargo issued check that I had exactly used as my template, my response was "nothing you show me is going to change my mind". Left with a defaced check, I had to drive back to Chase bank, whom graciously accepted my request to re-issue another check. Half a day wasted, I finally managed to deposit the check. Mark Barrios acted like a bureaucrat who misused his authority; I had deposited in the same manner at other WellsFargo branches and Chase also confirmed that a correct intial should have been sufficient for a deposit, as long as other infos like account number and full name were correct. I hope WellsFargo would review its procedure for consistency, and demand better customer service from those who are supposed to set examples for others.
Jul 2nd, 2023