Chase Bank

They are so nice there. Like going to this one the best
Jan 19th, 2024

Justin Jackson is the best. He is always easy to work with. Gets to you before your appointment time. Banking at its best. Thank you
Dec 14th, 2023

1 teller booth for the entire bank in a main busy area.... Come on Chase do better... ridiculous!
Nov 4th, 2023

My recently deceased sister had a CD with Chase that had recently matured. As I was finalizing her accounts the Trust person there informed me that there was an account he could not discuss with me. I knew it was a CD as I had handled her finances for years. Apparently she had designated a beneficiary. Im fine with not knowing who the beneficiary is, but then I was informed that that Chase will not be notifying the beneficiary that they are to receive this money, either. That have no obligation to do so, they say. When I said that they are keeping money that my sister designated to someone else he replied that they are simply holding it until the beneficiary steps forward. The beneficiary is not able to step forward because they have no idea it exists. That is their policy and they will hold the money for years and then turn it over to the State. No intention of honoring my sisters wishes. Just holding it and earning interest for years. Absolutely unacceptable. They are stealing money from a dead woman and her beneficiary.
Aug 10th, 2023

I had to pay a debt owed to Chase and wanted reopen my account. I came in with a check from my work to pay off the debt and deposit the rest into my newly reopened bank account. They werent able to which is fine, I was able to get cash and pay it off that way and THEN reopen my account. The issue came when I told them I needed the money ASAP from my check, and they proceeded to still cash the check into the account even though it was going to take over a week to show up available in the account. I was able to get my physical check back but Walmart was unwilling to cash it due to the stamp Chase put on the back saying the reimbursement was cancelled. Monday ruined, make sure to get everything clarified with this location before you hand them any check.
Jun 5th, 2023