Wells Fargo Bank

I dont blame wells fargo policies or wells fargo employees i blam the people who is keeping them in business by banking with them for anyone seeing this comment and have a common sense intelligence stop banking with them take your money to a credit union banks, and for me ill make sure none of my family members will bank with you.
Feb 5th, 2024

Not a single person in the lobby. I had 3 deposits from my business account. The merchant room was beyond full. The employee with his hands in his pockets said they couldnt help me. As Im sitting here looking lobby is still empty. I understand the rules but how about some customer service? This bank doesnt have that
Jan 14th, 2024

12/27/23, I need to fill papers from my apartments. The person on charge was very rude. She made me wait outside while she went back inside to fill them out because I couldnt be there. She wanted to add extra information on the paper when only certain information was needed. I asked her to not add it because it was not needed but she said no and was going to add it without my constent. I had to go to a different Wells Fargo where the employee had to write a note for our apartment to make sure that our papers would be correct. This isnt my first time filling these papers out and there was never any issues. This was my first time having issues and I hope it doesnt happen again.
Dec 21st, 2023

Only location open on a Saturday till 1. Lobby was packed but I stayed because I needed a last minute cashiers check. I didnt mind waiting and it was about a 45 minute wait. I get up to the line and the teller was somewhat rude but I brushed it off. I had exactly the amount of money in my account for the cashiers check. I had JUST went to another branch on the 15th on Alma School and Chandler Blvd. and I got a cashiers check for a higher amount and I did not pay a $10 fee. I have even my account statements to back this up. I call my partner for the extra $10 and while Im moving my money around THE MANAGER WHO WAS THE RUDEST PERSON I COULD COME IN CONTACT WITH told me to move over because other people needed to be seen and I needed to be more prepared. I told her I was prepared I was just at another location and didnt know I needed to pay a fee. She the proceeds to tell me well you need more money. So at that point Im beyond livid. I waited 45 mins in line even past closing for you to treat me with disrespect and then when I react with a drop of frustration she tells me come back Monday. Well I said F that and see me because thats unfair. So she looks at my account and I tell her the money is in there for the amount of the check plus the fee she says I see that fill this out and throws a form at me. Then she goes to another window and starts being rude to another guy who didnt have two forms of ID. I get it nobody wants to stay past close but have some customer service. We all have a part of our jobs we dont like. If I didnt know any better I wouldve said she didnt like POC. Other tellers were nice and I appreciate them but the manager was so rude I cant even give the extra star.
Jan 4th, 2024

Slowest employees ever. Understaffed with employees that have no wok ethic. If your trying to run a business wells Fargo won't be considerate of your time. 2 tellers would be nice seeing as Rhondas attitude sux, rightly so as she has to deal with customers who are upset with waiting an hour for change.
Dec 20th, 2023