Flagstar Bank

If you add any of their checking accounts, make sure to deposit the minimum balance day of account opening to avoid fees. I opened Community interest checking on July 26th, my next available direct deposit was August 4th where minimum balance was exceeded. Customer service rep told me I didnt have the $500 minimum balance starting on July 26th. Fee was taken on September 1st, small fee but fee nonetheless. No grace period for new customers. They will not waive even once for new checking account customers- per customer service, the bank wants that fee definitely from new customers, but may help established customers. Other banks tend to be more forgiving and have grace periods for new customers as they would like to retain customers. Poor customer service. Otherwise, the customer service line was fairly quick to navigate and talk to a human on a Saturday.
Sep 6th, 2023

I have been banking here for 12 years. Such a family feel and the staff answers all your questions. they have your best interest in mind. Open up your account today.
Feb 9th, 2023

My favorite location of my bank. Always super nice, professional, and they always take care of my needs. Managers are super thorough, efficient, and excellent at their jobs. Thanks, Aaron Leitz
Jul 26th, 2018

Rosy cashier is very nice she all ways offering good service.
Jun 25th, 2015