Austin, TX Credit Union

Came to the drive through today and waited over 10 minutes before I was acknowledged. I was the only car and there were two people working inside. I didn't want to get ou ... more

I had a problem with Harland Clarke on a check order long story short they hit my acct three times for one order after seven attempts to get some on the phone I went to m ... more

I've been banking here for over thirty years. Tellers are very friendly and keep your business discreet from the people waiting. I've borrowed money here and used other s ... more

Spotted the attempted scam and supported me beautifully. Love the manager and especially the tellers!

Very friendly, helpful and patient. Not being from this area they took extra time to help us.

I like how you're working. I'll handle everything and I don't appreciate you.

Went to get my card replaced and mark gave me a brand new card with an expiration of this month. I went The following day I got A new card was told it would activate with ... more

Super helpful and patient. You can open an account with $1. Bye forever Speedy Cash

This is my first foray into the Credit Union sphere. It has been distinct pleasure over the course of several months. The associates are always friendly, observant and pr ... more

Fast friendly service

NICE people.

I've banked with ATFCU for a few years now and have been pleased. They are easy to work with, helpful, and friendly.

UFCU has excellent customer service, great options for savings and checking accounts

The staff I talked with was very friendly, patient and helpful. I got my check cashed and learned how to use a machine there. Really appreciate the service.

Andrea Nelson was very helpful, good customer service!

excellent attention in order to my new accunt oppening, and explanation from learning about my first loan process

Awesome customer service! The teller was very helpful and I was greeted as soon as I walked in.

Awesome!

Horrible customer service Tellers cannot count So happy to move accts out of there!

Absolutely unhelpful. I started a credit builder account there previously at that specific location a few months back successfully. Attempted to repeat the process online ... more

Very helpful and patience. Good people skills thank you RBFCU

It's an inconvenience that the ATM isn't taking deposits.

This is a great school and it has some amazing professors, however make sure to go to Rate My Professor and rate your professor before choosing one, because I have encoun ... more

Nice

David is the so helpful and kind! I always enjoy seeing him when I have to go to the bank in person :)

Extremely rude female manager! Had to drive out of my way up to Taos to create my jumbo CD.

I recently financed a used auto loan with Austin Telco. Michael Olivares was the loan agent that I worked with and he made this experience so flawless and easy. Not only ... more

Smart "Point-&-Clickers"; Catch "Any" Issues; Honest, Courteous, Professional, +++, for DECADEs.

COVID hit my business hard, usually in waves since Im in a field that requires close contact for long periods of time. So cases go up and business goes down. Its just bee ... more

The worst bank anyone could chose. They lack customer service, terrible communication. Cant ever get ahold of who you need to. Constant fraud warnings on every purchase. ... more

Worst credit union EVER. they open late and close early, no available card services after hours, weekends nor holidays so if you have issues with your cards/account you h ... more

Had an issue with my card and wasn’t able to use it all day, but they figured out the issue in 10 minutes!

Why is there just a dude looking at atms in a room? Thats all this place is I feel like its should be a actual bank location not some atm art installation.

Worst bank ever - I just went in to make a deposit for my broker They wanted my drivers license My phone number And My Social Security Number Asking for my SS number went ... more

Any bank that wont let you buy cryptocurrencies needs to end. YOU CAN NOT TELL ME WHAT I CAN BUY WITH MY OWN MONEY.

I've been with RBFCU since 1978, 45 years. They used to be a great credit union but that is no longer the case. As they grown from a great small town credit union to th ... more

Worst excuse for a bank ever Tellers are great but worst customer service ever otherwise. Managers are unprofessional goons. Seen two literally break the law.

Number 1 credit union they are great only wished they had branches across Texas! None the less, I can still use there services through my app, super easy super convenient ... more

Anyways helpful!

Been a member of ATFCU for 15 years. I love this credit union

Nayeli Medina helped me open my account and was efficient and well knowledgeable. She went about and Beyonce what I asked, and gave me the best experience I've had wi ... more

This branch is closed, not existing anymore

Had an issue with my card and wasn’t able to use it all day, but they figured out the issue in 10 minutes!

Great lady at this office

Received an Autoloan with them through a dealership. Called earlier today and the call was dropped. The lady promptly called back and left a message. When I got service a ... more

They are scammers stay FAR AWAY FROM THIS PLACE. Everyone should pull all their money out this bank and bank elsewhere trust me when I say this you’ll be sorry if you o ... more

Can I please give it a minus 10? Valerie Rodriguez at Account Resolutions has to win the award for MOST RUDE and NASTY. Through the automated system I ended up with Valer ... more

I appreciate your professional and friendly employees

Rachel went above and beyond to help me with getting all the insurance info and helping me with the insurance checks . Rachel truly goes above and beyond on customer serv ... more