Chamber of Commerce

      A+ Federal Credit Union

      ( 17 Reviews )

      A+ Federal Credit Union
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (17 reviews)
      10
      0
      0
      0
      7
      Read Our 17 Reviews

      Chamber Rating

      Verified Member
      3.4 - (17 reviews)
      10
      0
      0
      0
      7
      › ‹
      • Jonathan Sifuentes

        Had an issue with my card and wasn’t able to use it all day, but they figured out the issue in 10 minutes!
        Jan 14th, 2022

      • Elizabeth McDonnell

        Really awful credit union...When you have an issue, instead of listening to what is going on, they would rather argue their point...Which isn't exactly helpful. Would not recommend to anyone, as I was on hold with member services for over ten minutes before finally giving up. Just not worth having your money with them if they don't care enough to communicate with their members.
        Nov 7th, 2021

      • Michael

        Do not answer their phone. I have a loan on a car that I need to sell. They do not show a way to do it over the internet and they do not answer their phone.
        Oct 12th, 2021

      • Camille Bassett

        Horrible customer service. Rude people. No one wants to try to fix a problem and help. They just make excuses. Went out of my way to refinance with another bank just to get away from A plus. Would never recommend them to any one!
        Sep 30th, 2021

      • Katherine Mendiola

        I’ve had so many issues with this bank and their loan & lending department. They can’t seem to process loans without an inordinate amount of issues, & cannot withdraw money for a loan without issues. If I could, I would take all my business from there and go elsewhere. If you are looking for a good loan servicer, don’t get distracted by A+ low rates. The amount of headaches you get will not be worth the low rates.
        Sep 5th, 2021

      Read Our 17 Reviews

      About
      A+ Federal Credit Union

      A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a meeting at Zilker Park in Austin. Over seventy years later, A+FCU is an award-winning credit union with over 190,000 members throughout the community and 22 branch locations. A+FCU supports members with a full range of financial products including home, auto, and personal loans, checking and savings accounts, as well as digital banking solutions for banking on the go. A+FCU continues to have close relationships with local schools and provides free financial education curricula for educators, engaging financial education presentations for students, real-life money management simulations for youth, and more. Learn more at aplusfcu.org.

      Contact Info

      Questions & Answers

      Q What is the phone number for A+ Federal Credit Union?

      A The phone number for A+ Federal Credit Union is: (512) 302-6800.

      Q Where is A+ Federal Credit Union located?

      A A+ Federal Credit Union is located at 3635 N Hills Dr, Austin, TX 78731

      Q What is the internet address for A+ Federal Credit Union?

      A The website (URL) for A+ Federal Credit Union is: https://aplusfcu.org/

      Q What days are A+ Federal Credit Union open?

      A A+ Federal Credit Union is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 10:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is A+ Federal Credit Union rated?

      A A+ Federal Credit Union has a 3.4 Star Rating from 17 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      A+ Federal Credit Union

      Overall Rating

      Overall Rating
      ( 17 Reviews )
      10
      0
      0
      0
      7
      Write a Review

      Jonathan Sifuentes on Google

      image Had an issue with my card and wasn’t able to use it all day, but they figured out the issue in 10 minutes!

      Elizabeth McDonnell on Google

      image Really awful credit union...When you have an issue, instead of listening to what is going on, they would rather argue their point...Which isn't exactly helpful. Would not recommend to anyone, as I was on hold with member services for over ten minutes before finally giving up. Just not worth having your money with them if they don't care enough to communicate with their members.

      Michael on Google

      image Do not answer their phone. I have a loan on a car that I need to sell. They do not show a way to do it over the internet and they do not answer their phone.

      Camille Bassett on Google

      image Horrible customer service. Rude people. No one wants to try to fix a problem and help. They just make excuses. Went out of my way to refinance with another bank just to get away from A plus. Would never recommend them to any one!

      Katherine Mendiola on Google

      image I’ve had so many issues with this bank and their loan & lending department. They can’t seem to process loans without an inordinate amount of issues, & cannot withdraw money for a loan without issues.
      If I could, I would take all my business from there and go elsewhere.
      If you are looking for a good loan servicer, don’t get distracted by A+ low rates. The amount of headaches you get will not be worth the low rates.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 17 Reviews )
      10
      0
      0
      0
      7

      Write a Review

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