Austin Telco Federal Credit Union

Austin Telco Federal Credit Union
  • 13309 N Interstate HY 35
    Austin, Texas 78753
  •   512-302-5555
Yext Power Listing.

Hours

Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
3.2 - (18 reviews)
9
0
1
1
7
Read Our 18 Reviews

Chamber Rating

Verified Member
3.2 - (18 reviews)
9
0
1
1
7
  • monica mata

    Worst credit union EVER. they open late and close early, no available card services after hours, weekends nor holidays so if you have issues with your cards/account you have to wait until late Mon. Morning. No access to your own money either, you have to call to make any changes to your account/transactions. I would not recommend it. Deposited Checks have a 3-5 day hold policy, longer if you deposit on Tuesday-Friday. But if you invest with them , they take that money that same minute.
    Aug 9th, 2023

  • Xavier Herrera

    I would like to commend Dominique for her amazing customer service. She truly went above and beyond and followed up via phone regarding a matter I was concerned about. Excellent team here at Tech Ridge!
    Jun 22nd, 2023

  • Mabel Simmons (Madea)

    Let me tell you about these folk. They treat you like family from the moment you walk in, offering warm smiles and a welcoming atmosphere. Their services are top-notch, from easy-to-use online banking to competitive rates that won't break the bank. Whether you need a loan, a savings account, or just a bank that'll make you feel at home, they the real deal!
    Jun 13th, 2023

  • Jess Burton

    Says there's an accessable ATM (Shared with UFCU VIA ATM Alliance) but there isn't one. It's been removed even tho drive thru sign says ATM too. Fyi.
    Jan 7th, 2023

  • Angela Myers

    They do not have an ATM and so I have to go out of my way spend more money on gas or pay another ATM to get my funds very disappointed.
    Aug 14th, 2022

Read Our 18 Reviews

About
Austin Telco Federal Credit Union

Austin Telco Federal Credit Union is a member-owned, non-profit financial cooperative committed to serving our members with an array of high-quality products and services. We offer mortgages, credit cards, automobile loans, personal loans, free checking, money market savings, home equity loans, business loans, regular savings accounts, certificates, and more. ATFCU fulfills its obligation to actively serve the diverse social and economic interests of our community by delivering products and services to members through a network of convenient locations and the latest technology. Drive-thru available.

Contact Info

  •   512-302-5555

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • FINANCING
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Austin Telco Federal Credit Union?

A The phone number for Austin Telco Federal Credit Union is: 512-302-5555.


Q Where is Austin Telco Federal Credit Union located?

A Austin Telco Federal Credit Union is located at 13309 N Interstate HY 35, Austin, Texas 78753


Q What days are Austin Telco Federal Credit Union open?

A Austin Telco Federal Credit Union is open:
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM


Q How is Austin Telco Federal Credit Union rated?

A Austin Telco Federal Credit Union has a 3.2 Star Rating from 18 reviewers.

Hours

Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM

Ratings and Reviews
Austin Telco Federal Credit Union

Overall Rating

Overall Rating
( 18 Reviews )
9
0
1
1
7
Write a Review

monica mata on Google

image Worst credit union EVER. they open late and close early, no available card services after hours, weekends nor holidays so if you have issues with your cards/account you have to wait until late Mon. Morning. No access to your own money either, you have to call to make any changes to your account/transactions. I would not recommend it. Deposited Checks have a 3-5 day hold policy, longer if you deposit on Tuesday-Friday. But if you invest with them , they take that money that same minute.

Business Response on Google Oct 7th, 2023
Hi Monica,Thank you for sharing your experience with Austin Telco Federal Credit Union. We apologize for any inconvenience we caused you during your experience with us.We understand that our operating hours may not align with everyone's needs, but we want to assure you that our online and mobile banking services are available 24/7. This allows our members to access their accounts, conduct transactions, and manage their cards outside our physical operating times, including weekends and holidays.Your feedback is invaluable, and we are committed to using it as a catalyst for improving our services. Should you have any more concerns or if you'd like a more detailed discussion about your experience, our customer service team is readily available to assist at 512-302-5555 or [email protected].

Xavier Herrera on Google

image I would like to commend Dominique for her amazing customer service. She truly went above and beyond and followed up via phone regarding a matter I was concerned about. Excellent team here at Tech Ridge!


Mabel Simmons (Madea) on Google

image Let me tell you about these folk. They treat you like family from the moment you walk in, offering warm smiles and a welcoming atmosphere. Their services are top-notch, from easy-to-use online banking to competitive rates that won't break the bank. Whether you need a loan, a savings account, or just a bank that'll make you feel at home, they the real deal!


Jess Burton on Google

image Says there's an accessable ATM (Shared with UFCU VIA ATM Alliance) but there isn't one. It's been removed even tho drive thru sign says ATM too. Fyi.


Angela Myers on Google

image They do not have an ATM and so I have to go out of my way spend more money on gas or pay another ATM to get my funds very disappointed.


Load More Reviews

Overall Rating

Overall Rating
( 18 Reviews )
9
0
1
1
7

Write a Review

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