Austin FCU

Nov 11th, 2022

Jul 3rd, 2022

I been trying to call my bank to talk about my CC that I cant use and no one ever answer
Feb 21st, 2022

A+ FCU is an Austin original. Emily & Edgardo assisted me in a sensitive situation regarding my computer and an angry hacker. Get into the habit of updating your passwords, use 2-step authentication & don't use your name in your usernames. Hackers rely on laziness & lack of mindfulness. On a lighter note...if you need financial advice, ask for Jeff Carroll. He is one of the financial planners at A+ & is an outstanding person.Rock on A+ FCU!-Hope Dudley
Jan 20th, 2022

Today, the level of immaturity was astonishing when dealing with teller #49 at 10:21am. I was there for a deposit, company account. After she finished, had the nerve to scold me. "For future reference, you need to come during the week. On Saturdays, we only have one teller. I know we told you before not to go through the drive through but our lobby is closed. You are holding up the line for other people." With an attitude behind it, at that. Like I'm some child in trouble. So this girl holds up the line MORE by fussing plus interrupts my response. No matter I let her get out all of the word vomit she was expelling. I'll have my say here, since she would not let me talk. Considering the two cars behind me, didn't press the issue. That was the ONLY reason. It is not my concern how many tellers there are. If I want to come on Saturdays then that's when I will be there. [I've been banned.I like the other location better, anyway. I have also never wrote my real last four digits. ] Plus, no one told me not to go through the drive-thru. The last incident a while back had multiple transactions, according to intake day. They had a problem with that so I was gracious enough to include all on one deposit slip. Better be glad I prefer it all on one slip or I'd start splitting it up again. Must be noted in the file if this hag is recalling something from a year ago.
Jan 29th, 2022