RBFCU - Ben White

I've been with RBFCU since 1978, 45 years. They used to be a great credit union but that is no longer the case. As they grown from a great small town credit union to the monster they are now, they have gotten more and more difficult to work with. If you're thinking about joining RBFCU, look elsewhere and save yourself a lot of headaches.
Jun 10th, 2023

Been with this bank for over a decade. Not a good bank as when I first started. Customer service is terrible . Recommend another credit union .
May 18th, 2023

I've been with this bank for years. I've never called about anything, but yesterday, I had to call about fees put on to my account. I was charged $24 because a provider accidentally charged the wrong account. I canceled the charge immediately. So, I don't see how the transaction would have even gone through. They want me to get a letter and letterhead from PayPal to reverse the fees. The first lady said they couldn't even do it. I am pulling my money out of the account. I won't work with a bank that won't work with me.
May 2nd, 2023

Nearly a decade as a member and one sour experience with Andrea has me convinced to make a fresh switch. Thank you to all the other kind employees that have helped in the past.
Mar 22nd, 2023

Got frauded & got reimbursement from rbfcu just for them to go back on it due to their error -360$
Mar 11th, 2023