Gatlinburg, TN Hotel

Staff was friendly, clean rooms, quiet. Only thing I would change is bathroom door.

Great service with clean rooms.

My husband and I stayed here for 3 days and loved every minute of it. Staff here are all so nice and very attentive from the minute you arrive. Our room had phenomenal vi ... more

We absolutely love staying here, rooms are super clean beds are comfortable, this last stay we had a issue in the indoor pool area, there was about 6 rowdy unsupervised b ... more

Great place to stay when in Gatlinburg. Your an easy walk to everything in down town. Nearby activities: Close to everything in Downtown Walkability: Easy walk to down t ... more

Nice stay overall, good location. Watch out for bears when walking around and don't feed them!

Walking distance to everywhere in downtown Gatlinburg.

Hotel was very clean. I always wipe our room down with Clorox wipes. Counters, phone, sinks, toilet etc. Everything was clean and no residual dirt when I wiped. Bathroom ... more

Nice

We love Bent Creek...it's a Beautiful..relaxing..quite...awesome place..the grounds are Well maintained...The Rooms are even better..huge..Beautiful rooms very clean..eve ... more

(Translated by Google) Very unprofessionalism at the front desk. Very poor cleaning in all respects dirty sheets, dirty bathrooms and among other things. The only good th ... more

The room does not match the outside. The exterior is vintage, but the room was immaculate. Everything was extremely clean, updated, with a beautiful view, excellent locat ... more

Sleepless nights in the center of town. But you get what you pay for. Very cheap Pros -located in the center of town -clean room -service is nice Cons -you will get woken ... more

Friendly staff

The room had an unpleasant smell the whole time, the service was not good at all, the bathroom had bugs in it, the balcony had a view of an empty parking lot, the AC was ... more

We stay here frequently when our resort is full. It is exceptionally clean and comfortable. The staff is fantastic.

Rooms: Had big jacuzzi tub next to the the beds. Bathroom with shower definitely liked it. Also had a balcony with great views! Nearby activities: Can walk right to every ... more

I stayed for 2 nights. I loved my stay! The front desk attendant was very nice and offered a lot of good recommendations. A short drive from Great Smoky Mtns National Par ... more

Staying at this lovely place for the second time. Pet friendly and great location.

Rooms need help. Light fixture that was removed in the ceiling still shows the old wiring .it's just painted over. The sink faucet is so loose that it is laughable. Wall ... more

Such a great place!! We loved the treehouse so much! The location was absolutely beautiful! Definitely will be back! Nearby activities: Hiking

Very nice building and great location. Would definitely stay here again. Staff was very helpful. Nice small stream located just off the parking lot. Great Pancake House n ... more

Dirty bathroom, walls were dirty, floors were sticky, trash left behind. The walls are covered in pallet boards which still have rusty nails sticking out. Very very basic ... more

We had a really fun time staying at Bighorn Chalet. The proximity to Gatlinburg and especially to Ober is nice. The drive to pigeon forge isnt bad either. The place is ni ... more

Fantastic Embassy! No complaints.

Older property, but very comfortable nice private large balcony with chairs. Room and Bathroom pretty clean and updated. We found the place great especially for the loc ... more

Noteworthy details: Older but clean and great value for the price. We have stayed in many different types of rooms and have been pleased every time. If you have any issue ... more

Old

Rooms: Spacious and comfy beds and the bathroom was big and had lots of counter space and a closet .jet tub and shower Nearby activities: The town and all the stores was ... more

In my room, the microwave did not work. There was filth all over the floor in the bathroom there was no remote for the tv. And in bathroom the counter had stickystuff all ... more

The location and property was beautiful. The place is well designed. We personally enjoyed that it had many porches and places to sit and enjoy the view, we loved being a ... more

Rooms are nice clean with a lovely balcony facing the river and the mountains . Perfect location to restaurants and the downtown walk and to the much adventurous Anakeest ... more

This was my first time staying here and I already want to come back. The staff was very friendly, the room was adorable, and the breakfast was great! The fact that I coul ... more

I recently stayed at the Brookside Lodge Hotel and found its location to be exceptionally convenient, providing easy access to nearby attractions. While the hotels servic ... more

Over all this was a great place to stay. Staff was very friendly, resort was really clean, location was great. The room was really nice, the shower was amazing but th ... more

This is a nice hotel on the National Park Side of Gatlinburg. Its at the far end of town, and we had quick and easy access to Smoky Mountains NP. The downside is you ar ... more

Extremely clean, which is the main thing I care about in lodging of this type. It's a couple blocks off the main strip, so it's a bit less hectic than the other motels in ... more

Working on the electrical at this place. Great quality for what Ive seen so far.

we really enjoyed our stay and plan on many more to come

Racist employee's, gouges guests. It's now the Appy same owners

Very professional.

Economical and close to everything

I’ve been staying here for over 30 years, beautiful and on the river. Rooms have still not been updated which is fine. But the bed, my husband and I stayed 2 nights and ... more

Beautiful hotel. Has a Jacuzzi tub. Fridge, over and 2 queen beds for super cheap. Will definitely come back.

Nice and clean, We loved our stay! Will use for all Our stays from now on. So glad We found this place!

We have stayed here dozens of times and never had a problem or complaint till now. Our room smelled of urine. When we informed the lady in the office she was rude and ind ... more

Older building. Good friendly staff. Be patient for the elevators (2) in the lobby and hot water for your shower. Good food and attentive staff.