Jacksonville, NC Cell Phone Store

Went here after going to the AT&T store and got not help. Mary was so nice to work with, willing to help with what we wanted and was super down to earth.

My son had for years a working Nintendo Switch but it wouldn't charge from or connect to a dock to connect to a monitor. It charged fine with the original charging cable. ... more

And I always thought CPR meant, Cardiopulmonary Resuscitation. Boy was I wrong; they also fix and replace iPhone parts.

Wonderful customer service. I was in town helping my grandfather with his account and upgrading his phone. Marquis the Verizon agent working with us was patient and infor ... more

I cant begin to tell you how helpful, patient & knowledgeable Nicole is. I love the atmosphere there super chill, I felt comfortable asking questions and knew I was getti ... more

Was running a promotion when we added a line that all you had to pay was the taxes on the phone and there would be no payments after that. That was a lie. Ive called Veri ... more

Hannah was nice, enthusiastic and friendly. She even made sure that I applied for the $300 gift card which I was going to use to buy a bigger band for the free watch I qu ... more

Service slow

My phone normally works good when talking on it but the internet is slow most of the time

After being told by another location that ATT did not carry a wifi Hotspot, even after showing them one on the ATT website, I went to this store. The staff there was both ... more

So happy I had Roger M. to help me. It took him maybe 15 minutes to fix an issues I was on the phone with customer service for 3 hours the night prior. He was helpful and ... more

This place is a joke. I dont say that lightly either. We upgraded 3 devices when the S23 Ultra had a promo for trade in. February 2023. Was told to wipe the phone clean a ... more

Went in as I needed a new phone; I felt rushed by Jose and he was overall not very professional. I wish I could have gone to another store, but its a small town without m ... more

Been standing that the door for the last 30 mins and the one that working don't know what she's doing and theres a line of people waiting

Great deals and exceptional customer service! Appreciate the washer and dryer that I purchased. Great quality and looks almost brand new.

Good service

I have been to this location a few times. And I have been to the standalone Verizon store in town as well. This location (In the Jacksonville Mall) is BY FAR the best!! O ... more

Absolutely helpful and friendly! Will definitely be my new go to for phone repairs!!!

Love boost

Low price, great value.

This carrier is really starting to annoy me with their fees and customer service. Your best bet is to visit the store they are very helpful there but it's gonna cost you ... more

Very friendly service. The dryer I purchased works great.

Nothing in stock.....

I enjoy this phone company ....I have no problems with them and excellent customer service.

I have been a US CELLULAR customer for years. I procrastinate about going in the store aise of long wait times and not very good service. Angie Means was fantastick. Sh ... more

Ehh

Nice customer service friendly place I definitely will be back there again

Not a very welcoming place.

Alonzo is so sweet and very helpful, he's always greeting me the times that is there. I always look forward to seeing him. Also Jess is sweet too!

Great

Its not even there anymore