Chamber of Commerce

      uBreakiFix - Phone and Computer Repair

      ( 113 Reviews )

      uBreakiFix - Phone and Computer Repair
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      N/A
      Monday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (113 reviews)
      93
      6
      2
      1
      11
      Read Our 113 Reviews

      Chamber Rating

      Verified Member
      4.5 - (113 reviews)
      93
      6
      2
      1
      11
      › ‹
      • Carlos Malagon

        My son had for years a working Nintendo Switch but it wouldn't charge from or connect to a dock to connect to a monitor. It charged fine with the original charging cable. I brought it over to the Western Blvd store to get looked at and it was discovered that some of the pins in the charging port were bent. I was giving a two week turnaround however after the two weeks passed I had to call them for an update. I was told there were delays in shipping parts so we continued to wait. They eventually got the part that week and then went radio silent again. About 10 additional days of me following up with them and being told they're troubleshooting, I finally was told they could not get it to play on a monitor and that there were possibly other parts damaged that may have been the cause. They were nice enough to bring it to my job and not charge me for the work they did. I gave it to my son, he played it for about 30 minutes then it died. When trying to power it back on, it just went to the Nintendo screen then everything went blank. I came back to them, they seemed as surprised as I was and they agreed to work on it. A week went by and as usual I had to call them for an update and was told the tech working on it was gone but they left notes saying they were still troubleshooting. I was supposed to be notified either way the next day but that never happened. A couple of days later I called and was told they couldn't fix it. In summary, I gave them them a working, playable device that would charge with the original power cable. I was returned a month later, a device that is completely broken. I tried several calling the number provided by the owner in their response to my review and it appears to be disconnected or wrong. It will not ring, it just goes straight to a busy tone.
        Feb 26th, 2024

      • Patricia Johnson

        Has not been open for 2 days during supposed business hours. Cannot reach anyone via phone. I just want my laptop. Very unprofessional!
        Feb 22nd, 2024

      • Michael Nagel


        Feb 20th, 2024

      • Robert Dempsey

        The gentleman working was extremely helpful. He was the only one working as they are short staffed, but he went out of his way to help us out and provided excellent service.
        Feb 18th, 2024

      • Billy Murray

        Tyler was the tech I recieved. Super cool guy and was very quick! He fixed my phone in no time at all.
        Feb 17th, 2024

      Read Our 113 Reviews

      About
      uBreakiFix - Phone and Computer Repair

      At uBreakiFix by Asurion in Jacksonville, NC, we specialize in electronics repair including: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Jacksonville, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

      Contact Info

      Services

      • Cell phone repair
      • Charging port repair
      • Cracked screen repair
      • Water damage repair
      • Battery replacement
      • Button repair
      • Camera repair
      • Microphone/speaker repair
      • Android phone repair
      • Apple iPhone repair
      • Samsung phone repair
      • iPhone back glass repair
      • Google phone repair
      • Warranty repairs
      • Google Pixel repair
      • Google Pixel screen repair
      • Phone screen replacement
      • Microphone repair
      • Speaker repair
      • Power button repair
      • Volume button repair
      • Back glass repair
      • Hard drive repair
      • Computer repair
      • Laptop repair
      • Computer screen repair
      • Computer battery replacement
      • Macbook repair
      • Motherboard repair
      • Virus removal
      • Diagnostic check
      • Memory upgrade
      • Hard drive upgrade
      • Ram upgrade
      • Video card upgrade
      • Malware removal
      • Factory restore
      • Reinstall windows
      • Keyboard repair
      • Computer tune up
      • Tablet repair
      • ipad repair
      • Mobile phone repair
      • PlayStation repair
      • PS5 repair
      • Xbox repair
      • Nintendo switch repair
      • Samsung tablet repair
      • Watch battery replacement
      • Game console repair
      • Data retrieval
      • Data recovery
      • Backup and recovery services
      • Hard drive data recovery
      • Driver update
      • Screen protectors
      • Phone cases
      • Refurbished phones

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for uBreakiFix - Phone and Computer Repair?

      A The phone number for uBreakiFix - Phone and Computer Repair is: (910) 787-1500.

      Q Where is uBreakiFix - Phone and Computer Repair located?

      A uBreakiFix - Phone and Computer Repair is located at 1127 Western Boulevard, Jacksonville, NC 28546

      Q What is the internet address for uBreakiFix - Phone and Computer Repair?

      A The website (URL) for uBreakiFix - Phone and Computer Repair is: https://www.asurion.com/repairs/tech/locations/jacksonvillenc/

      Q What days are uBreakiFix - Phone and Computer Repair open?

      A uBreakiFix - Phone and Computer Repair is open:
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: N/A
      Monday: 10:00 AM - 7:00 PM

      Q How is uBreakiFix - Phone and Computer Repair rated?

      A uBreakiFix - Phone and Computer Repair has a 4.5 Star Rating from 113 reviewers.

      Hours

      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      N/A
      Monday:
      10:00 AM - 7:00 PM

      Related Categories

      Ratings and Reviews
      uBreakiFix - Phone and Computer Repair

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      93
      6
      2
      1
      11
      Write a Review

      Carlos Malagon on Google

      image My son had for years a working Nintendo Switch but it wouldn't charge from or connect to a dock to connect to a monitor. It charged fine with the original charging cable. I brought it over to the Western Blvd store to get looked at and it was discovered that some of the pins in the charging port were bent. I was giving a two week turnaround however after the two weeks passed I had to call them for an update. I was told there were delays in shipping parts so we continued to wait. They eventually got the part that week and then went radio silent again. About 10 additional days of me following up with them and being told they're troubleshooting, I finally was told they could not get it to play on a monitor and that there were possibly other parts damaged that may have been the cause. They were nice enough to bring it to my job and not charge me for the work they did.
      I gave it to my son, he played it for about 30 minutes then it died. When trying to power it back on, it just went to the Nintendo screen then everything went blank. I came back to them, they seemed as surprised as I was and they agreed to work on it. A week went by and as usual I had to call them for an update and was told the tech working on it was gone but they left notes saying they were still troubleshooting. I was supposed to be notified either way the next day but that never happened. A couple of days later I called and was told they couldn't fix it.
      In summary, I gave them them a working, playable device that would charge with the original power cable. I was returned a month later, a device that is completely broken.
      I tried several calling the number provided by the owner in their response to my review and it appears to be disconnected or wrong. It will not ring, it just goes straight to a busy tone.

      Business Response on Google Feb 26th, 2024
      Hello Carlos,Thanks for letting us know about what happened to your Son's Nintendo Switch. We're so sorry to hear about your experiences with our store and technicians. This is not the experience we strive to provide. We'd love to hear more about it in detail at our email [email protected] or via phone at 877-320-2337 Mon-Sat 10am-10pm EST and Sun 11am-8pm EST. We look forward to hearing from you!

      Patricia Johnson on Google

      image Has not been open for 2 days during supposed business hours. Cannot reach anyone via phone. I just want my laptop. Very unprofessional!

      Business Response on Google Feb 22nd, 2024
      Hi Patricia, we understand how frustrating it must be for you not being able to reach your local store. We genuinely apologize for the inconvenience caused. Rest assured, we are here to assist you with your repair. Please don't hesitate to contact us directly at 877-320-2237 Option 3, Monday through Saturday from 10 AM to 10 PM EST and on Sunday from 12 PM to 8 PM EST. We genuinely care about resolving this issue for you and will do everything we can to help!

      Michael Nagel on Google

      image

      Robert Dempsey on Google

      image The gentleman working was extremely helpful. He was the only one working as they are short staffed, but he went out of his way to help us out and provided excellent service.

      Billy Murray on Google

      image Tyler was the tech I recieved. Super cool guy and was very quick! He fixed my phone in no time at all.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 113 Reviews )
      93
      6
      2
      1
      11

      Write a Review

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