Kansas City, MO Car Rental Agency

Helped me get the perfect vehicle, and congrats was helpful at drop off.

Great customer service, very easy process to pickup/return car.

DO NOT RENT FROM HERE!! The only options I was given for cars (and I had reserved a mid-size car months in advance) were a Tesla or a Ford Mustang. Since I had never driv ... more

Your team on 103rd street went above and beyond for myself and my family! Jordan is a great asset to enterprise and an amazing leader for his staff. The team was so kind ... more

Typical car rental service place. Tastes are still high all nationwide due to Covid and car shortages. Outside area looks clean and office staff seem friendly.

Jaden was super friendly and happy to answer any questions I had

Car rental places are often lamented as one of the services with the worst possible customer experience. I myself have endured headaches in the car rental process. Howe ... more

The desk rep was very attentive and helpful.

Fast efficient and always friendly!!

Was accused of having a crack in the bumper. Not once did a pull into a parking spot I backed in the parking spots the car was dirty when I picked it up the store fron ... more

I had a last minute booking and the host was great about it. Check in and check out was smooth. Kia carnival was a smooth ride and very comfortable and had great leg room ... more

Rented and got hit with hidden fees and other things. When I called to ask the lady was rude to me. No customer service.

The car I had reserved wasn't available and the desk clerk offered me a free upgrade to either a mustang or a charger.... At my age it's difficult to get in or out of one ... more

Very helpful, professional and courteous staff. Victor and Chris were terrific. I cannot recommend them highly enough. The car rental process was simple and the car was c ... more

Avis at 3412 Main KCMO you will alway get good Customer Service from Victor.

I recently had the pleasure of experiencing exceptional customer service from a young man(TERRENCE), and I am compelled to share my glowing review. From the moment I ente ... more

Horrible Service. Trying to blame me for damage to the vent pieces on the passenger side. They allowed me to take the vehicle off property with low air pressure in the ti ... more

Nice and easy car rental. The workers were very nice and down to earth.

Very helpful customer service. Went above and beyond to assist me...much better than any other I called in the city. Would recommend and use again!

Nice staff. Great service

AutoZip didnt have the exact truck I was looking for on the lot . However, after explaining to them what I was looking for and how I Intended to use it, they assured me t ... more

Efficient practical and CONVENIENT at affordable pricingcant beat it

Frequent renter at Sarann. Cars are new and clean. Customer service is awesome.

Excellent place wit all mayor for car rentals

Watch your charges closely on return. We got hit for an extra $30 for an additional driver, my spouse, who they had confirmed at the counter would be free under state law ... more

Multiple vehicles with no gas and several vehicles on hold limited their rental availability. However my customer service was good for the minimal interaction.

One star - I'd leave zero if possible. They charged us double despite us shortening the length of our rental. When we called to ask them about it they said "there was not ... more

DO NOT MAKE BUDGET TRUCK RESERVATIONS! My family made Reservations over a month prior to doing a one way move using Budget...one day prior to picking the truck up, they s ... more

Great customer service

Pricing, staff, vehicles are great. Most definitely the place for car rental

Great parts, great people, great service!!

Very awesome?

Booked a car rental with them at Love Field Airport... I got off my flight at 10p got my bag claimed and made it to the car rental shuttle area by 10:30p. Dollar shuttle ... more

Polite staff, quick check in and out. Car smelled funky so they gave me some Gold member points which was thoughtful. Car was great, looked like back tires were a little ... more

Zipcar NOT available in KC

The staff were friendly while they made me wait 3 days for a car to become available. After I arrived, it took 2 hours and then I was told there was no cars available ex ... more

They charged me two times for same rental. I wait about one hour in the line to get the car