Louisville, KY Car Rental Agency

Nisha helped me at pickup and Ethan at return. Both were very kind and helpful and made the process smooth and quick. We booked a sedan but they were out so we got an suv ... more

All I can say is WOW!!! Not in a good way either. They called me 10 mins before I was supposed to be there to tell me they had NOTHING available. They said the "Area Mana ... more

Super friendly, approachable employees at the Preston Highway location. Monet and her staff made my rental experience easy and straightforward. I will definitely keep thi ... more

Harassing phone calls about payment when my insurance was covering the cost.

Luke the manager here is awesome. Very professional, polite and patient. Been using enterprise for years!

John is very helpful and need a raise ASAP ..!! Give that man what he deserves..!!!

Friendly and quick service. Listened to the car needs/want and explained everything ahead of time.

They never have any cars in stock. And they dont follow up with you when they say they will.

Had a reservation for 4pm on a Friday. I was able to use my debit card. Got right in and out. Deposit was refunded the next business day.

Outstanding excellent service outstanding vehicle no wait very accessible friendly knowledgeable customer service a really great car rental service and experience

Excellent service. Check for LUKE and ZACK. Awesome help from these 2. And the guy w the long plats. Forgot his name... He helped me get the vehicle.

My wife and I have used Alamo several times and Ive always been pleased with the quality and speed of the service.

100% satisfaction, always helpful and answers every question.

Great, fast, super responsive host!! Pick up and drop off was easy!! Great car!!!

Damon the manager was very competent and friendly, making sure I had the best car to rent for a few days.

Great service!

The guys at this branch are awesome and so helpful! Highly recommend

My experience with Enterprise located on South Hurstbourne Lane was courteous and professional. Each of the employees were exceptional with their service and politeness t ... more

One of the best Car rental company extremely promp.... 5 star

This place was awesome. Stephanie was extremely helpful and patient. I was having a very stressful time getting a car, and needed it bad. She worked with me longer than ... more

The Budget guy expected us to prove to him our marriage status? Seriously, due to the smell of the place, I believe he was high but not on the good stuff. He claimed we w ... more

I rent cars very regularly. This place refused to accept my drivers license and said that I needed a second form of ID. Thats never happened to me before. On top of that, ... more

Save yourself the trouble and dont rent a car from here. Terrible service from top to bottom

Put in a reservation for a 4 cylinder economy car 2 days prior. When I arrived was told all they had was a 12 passenger van. They stated its on a first come first serve b ... more

The rental lot was full of cars but the agent said I had to wait because no car available at the moment. The car was equipped with snow brush/scraper had to buy one on my ... more

This location went above and beyond for me. Was in desperate need of a rental after an accident and my insurance company had to send me to 3 different vendors to get me ... more

First time using Budget Truck rental and might be the last. I made a reservation online for the upcoming weekend for 3 days to be picked up at the crittenden drive locati ... more

Quality vehicle rental, seamless transaction, good value. Really appreciated the smooth transaction and dependable van rental that made our company day trip enjoyable.

Great host with top notch communication and a very clean beautiful car. My trip went flawless.

We called and reserved a truck a week ago for tomorrow at 8:00am. We got a call an hour ago right before you closed saying that the truck we “reserved” wasn’t avila ... more

Great team, especially Maxwell in the documentation office.

DONT BUY FROM THIS PLACE!!!! We called for a reservation 2 weeks in advance and it was good and all until we checked the back account and they took out extra money and re ... more

Too high

Horrible! If you want to lose your money with hidden charges go to this company, if not, stay away as much as you can. Even having a reservation already paid, on the day ... more

Who dont want a chance to drive in a Bentley or a Lambo .. I mean .. frfr.. I grew up in this area and never knew this place was here DEF WORTH IT - just to say you did ... more

A Hertz agency of mediocre quality by Hertz standards. Dirty car on the outside, wet on the inside, numerous scratches on the bodywork, the worst car I have ever had from ... more

I returned my car with a full tank of gas and was marked as not a full tank of gas and charged $65 dollars. Not pleased

Horrible customer service. Rude staff. I have realized rental car front desk are the laziest and slowest people on earth....

After having an absolute terrible experience at Hertz, I was searching google to find where I could rent a 12 passenger van with a very short notice. I went to U-Save car ... more

Do NOT rent from the Avis at the Evansville, IN airport! The attendant is hardly ever at the desk, they have a sticky note saying they are moving a vehicle and please lea ... more

I return the car and I give him the keys but they dont close the agreement and they steel charging me . Unprofessional I dont recommend it

Definitely no respect for costumers I drove over an hour yesterday to to pick up my truck after I was told they had it there and then they said they didn't have one that ... more

Great service

Decent place to rent vehicles.

Worst place ever over charges and charges keep coming from rental from over a month ago charges me almost 1509 for a three week rental of a midsize nothing like what I wa ... more

Reserved a rental car online June 19, to pick up the car at 1:00 pm. Avis allowed me to book the reservation, and I got multiple emails reminding me of my upcoming reserv ... more

All branches of avis rental in louisville they don't have enough cars to rent out and the main problem is the system keep giving reservations and no cars available

Have rented from this location several times and had zero issues. Key here is to make reservation several days in advance. If they cant plan inventory, hard to have vehic ... more