Avis Car Rental

Andrew Atkins _{on Google}

Feb 11th, 2023

Put in a reservation for a 4 cylinder economy car 2 days prior. When I arrived was told all they had was a 12 passenger van. They stated its on a first come first serve basis. Will not being using avis again

Dan Mottinger _{on Google}

Feb 5th, 2023

Avis preferred member arrived with my reservation (made days previously) and was told there were no cars available. The staff was not very helpful or understanding of the purpose of a reservation and somewhat rude. Told me I could get a car at 9AM the next day which wasn't viable with my business itinerary--the whole purpose of reserving and renting a car. The staff was unable to help in cancelling the reservation they couldn't fulfill, leaving me to have to cancel via a convoluted time consuming process with the 1-800 Avis customer service number.
When trying to call the phone number posted to this location, no one will answer the phone and there wasn't an option to leave a message.
Overall, I would avoid this location if you're hoping to get the services of a reputable national car rental company. Wishing I had read the other reviews when renting.

Corey Reed _{on Google}

Feb 1st, 2023

Customer service at pickup was great. After I pick the vehicle up it started acting up misfiring and running rough I stayed on the phone for over 3 hours to get this problem fixed and I still haven't received the call from anyone

John Otto _{on Google}

Jan 29th, 2023

Did not receive the vehicle we prepaid for - substitute was older and not nearly a comparable sub.

Paul Rushford _{on Google}

Jan 28th, 2023

The people here are beyond rude, don't answer questions, mumble, and then slam signs in your face.
Order a car literally anywhere else. Save yourself the trouble.