Chicago, IL Financial Planner

(Translated by Google) Terrible customer service, apart from that, they take time to serve people, not recommended (Original) Pesimo servicio al cliente aparte de eso se ... more

Eduardo Sosa Is the best. Hes patient, respectful & very engaging with his customers. I went in to open an account but felt like I was catching up with an old high school ... more

They are working too slow at the counter. For 2 peoples 40 minutes .

Was quick in and out.

Very rude and disrespectful

Service was unkind to me and seemed very shady. Bank of America is shady. Period. I definitely should look to banking with a different bank.

This bank isnt what it used to be, so many awesome bankers left and there were barely any people working when I came in, it felt kind of dead in there with no staff. But ... more

If you lost money outside the bank I found it , the bank has it. Gave it to them more than $5,000 inside an envelope.

Great, professional and polite bankers. Love it so much and high recommend! :)

Will was courteous and quick!

This bank is horrible, its always only 1 teller working with a long line. Its ridiculous to put all that work on one person. Been banking here for over 14 years and this ... more

Today i met an amazing person at Bank of America Hyde Park Branch 53rd St., Chicago. He was very accommodating and very patient in helping me fixed my online banking issu ... more

I would give zero stars if possible. Kristina was very rude and unhelpful, and wouldn't answer simple questions. Her customer service skills are so bad, I would not do bu ... more

My family and I will never be coming back to this bank. Horrible service, my mother is a senior and the lady who works there rolls her eyes at her every time she has to a ... more

Never been inside; the ATM my best friend.

A real bad customer service and not helpful,,, they set a limit of withdrawal 4k LOL are you serious and she had to make excuses that not making sense I think that they ... more

Came for the drive thru but where is it???

Worst experience ever… told me 25 mins wait, then told me another 25 mins. So please choose to bank elsewhere. I’m going to move my accounts.. all I needed was a qui ... more

Definitely needs to be there....

I’m a business account and personal account customer. I went into the branch to request statements for one of my accounts. The woman who greeted me asked how can we hel ... more

They're closed on Saturdays!

Depending on the time and/or day, it can be either very busy or accessible. Either way, when I am attended by a banker, they have all been very kind and attentive, and ha ... more

I was truly amazed by the service rendered despite hesitant to go on Monday thinking will be extreme busy. To my surprise both the Centre Manager Mr Brian and R/Mgr Ms Ja ... more

Temporarily closed, including atm services.

Mi primera ves en este banco me atendi una personas muy agradable jimmy se llama he is really nice person (Translated by Google) My first time in this bank, I was atten ... more

Horrible! With the lack of BofA in the city of Chicago and they just close? Called and nobody said this branch was closed for the day. So glad I bank with Wells Fargo

I wanted to be safe. I had a small casino win(1575). The Horseshoe as if I wanted cash or a check. I said check just in case I was robbed on the way home. I got up, went ... more

Thieves and liars.

I wanted to cash a check with their name on it and they wouldn't do it, unless I opened an account. They have a cap on how much they will cash, even though they can c ... more

Absolutely horrible! 29 minutes in line to pay a bill. You have 5 greeters at the door and 1 teller. That just makes zero sense to me.

Ive been a with BOA for many years but the lack of personal service is what is officially driving me away and looking for a smaller personable bank. Everytime you go to l ... more

Nathan Adams was very helpful and went above and beyond to help us with all of our goals

I had came from out of town and Ms Mitchell was so helpful and patient she is amazing and really focus on her clients

Sucks Didnt give me a face to face entirely unnecessary appointment even when I was at the location

Always out of quarters, only one woman ever working (Blanca) and she is slow and rude.

Hello. Spent my time, collected all my data, but refused to open an account. Although you could refuse right away, please deal with this issue. The manager was Janetta

The worst banking branch. Take your money out of this bank.

Sometimes there are long lines and there is only one person working other than that it's okay

In from out of town and looking for a personal banking branch - women at the front desk basically laughed and said its across the street. Nope. When I returned they thoug ... more

This location is completely trash they always close before the hours posted on the door 👎🏼

Small express branch mostly ATM and deposits