Chicago, IL Financial Services

My experience was great, very professional and knowledgeable. I am happy with my results and look forward in continuing doing business here.

(Translated by Google) Terrible customer service, apart from that, they take time to serve people, not recommended (Original) Pesimo servicio al cliente aparte de eso se ... more

Eduardo Sosa Is the best. Hes patient, respectful & very engaging with his customers. I went in to open an account but felt like I was catching up with an old high school ... more

They are working too slow at the counter. For 2 peoples 40 minutes .

Every time I come to this location to see a banker, there’s ALWAYS AT LEAST a 45 minute wait! Not enough tellers or bankers available! They need to hire more workers! ... more

Nobody knows anything.Just do not come to this location waste of time..They are not even friendly

Was quick in and out.

Okay

Thanks for having a bank of America here in chicago , just moved to Indiana and they dont have it there

Very rude and disrespectful

I came into the bank to open up 3 different accounts. Aisha Fikes was fantastic from beginning to end! She was very professional, knowledgeable, thorough, and made the en ... more

Always one teller. At least 45 minutes wait every time. Sad.

Service was unkind to me and seemed very shady. Bank of America is shady. Period. I definitely should look to banking with a different bank.

I do not recommend, unprofessional and rude employees

(Translated by Google) Excellent bank. Excellent service. They provided a Russian translator, completely free of charge. We opened an account and a debit card, the card w ... more

Some staff is friendly and some staff is just downright disrespectful and rude. I feel sorry for the friendly employees.

Never been inside; the ATM my best friend.

A real bad customer service and not helpful,,, they set a limit of withdrawal 4k LOL are you serious and she had to make excuses that not making sense I think that they ... more

Came for the drive thru but where is it???

Worst experience ever… told me 25 mins wait, then told me another 25 mins. So please choose to bank elsewhere. I’m going to move my accounts.. all I needed was a qui ... more

Definitely needs to be there....

I’m a business account and personal account customer. I went into the branch to request statements for one of my accounts. The woman who greeted me asked how can we hel ... more

They're closed on Saturdays!

Depending on the time and/or day, it can be either very busy or accessible. Either way, when I am attended by a banker, they have all been very kind and attentive, and ha ... more

I was truly amazed by the service rendered despite hesitant to go on Monday thinking will be extreme busy. To my surprise both the Centre Manager Mr Brian and R/Mgr Ms Ja ... more

Convenient

Temporarily closed, including atm services.

Mi primera ves en este banco me atendi una personas muy agradable jimmy se llama he is really nice person (Translated by Google) My first time in this bank, I was atten ... more

Horrible! With the lack of BofA in the city of Chicago and they just close? Called and nobody said this branch was closed for the day. So glad I bank with Wells Fargo

I wanted to be safe. I had a small casino win(1575). The Horseshoe as if I wanted cash or a check. I said check just in case I was robbed on the way home. I got up, went ... more

Thieves and liars.

I wanted to cash a check with their name on it and they wouldn't do it, unless I opened an account. They have a cap on how much they will cash, even though they can c ... more

Absolutely horrible! 29 minutes in line to pay a bill. You have 5 greeters at the door and 1 teller. That just makes zero sense to me.

Ive been a with BOA for many years but the lack of personal service is what is officially driving me away and looking for a smaller personable bank. Everytime you go to l ... more

Bad Service.

Can't notorize documents

The service staff is very good, especially Ms. Soany, you must try once.

Worse services they let you wait for 3 hrs not enough staff .and come on even i didnt have appointment nobody tried to assist you ,count to think of it i will invest my ... more

Always out of quarters, only one woman ever working (Blanca) and she is slow and rude.

This location is completely trash they always close before the hours posted on the door 👎🏼

Fast. Easy and touchless devices work here

Hello. Spent my time, collected all my data, but refused to open an account. Although you could refuse right away, please deal with this issue. The manager was Janetta

Understaffed. Even if you have an appointment, you might end up waiting for a long time until the only banker at the branch finishes an hour long conversation with someo ... more

The worst banking branch. Take your money out of this bank.

(Translated by Google) Opening hours close very quickly

Small express branch mostly ATM and deposits

In from out of town and looking for a personal banking branch - women at the front desk basically laughed and said its across the street. Nope. When I returned they thoug ... more