Chamber of Commerce

      ( 79 Reviews )

      Bank of America

      Bank of America

      Hours

      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      23
      4
      1
      2
      49
      Read Our 79 Reviews

      Chamber Rating

      Verified Member
      23
      4
      1
      2
      49
      › ‹
      • Greg Rovner

        I would give zero stars if possible. Kristina was very rude and unhelpful, and wouldn't answer simple questions. Her customer service skills are so bad, I would not do business with this branch or even this bank.
        Mar 15th, 2024

      • Faiz Usmani

        This location is awesome. Everyone is so friendly and efficient. Specially Denise is amazing. She is friendly , courteous, professional, efficient and extremely knowledgeable. This is the best bank location in Chicago.
        Feb 10th, 2024

      • Mariia Drapinska

        The banker helped to open up an account and provide prompt service.
        Dec 19th, 2023

      • Adrian

        I opened my business account at this location and I had a great experience! I was helped quickly and I received professional service! Thank you to all the stuff at this financial service!
        Nov 27th, 2023

      • Life is too short to drink bad wine

        I was served by small business managers Concepcion Solis for the first time and Eric Oyola for the second time few years later! I strongly dislike the way they took care of me as a customer. They promised a lot during the phone calls and meeting but when it came to the real business they didnt know their products, they didnt respond in timely manner to the phone calls neither return calls, neither emails during the application process. I would have to wait 1-2 weeks for them to get back to me and eventually I ended up applying and receiving a BOA product that I didnt like due to their promising one thing and delivering another one. If they would know their products better I would not apply for the cards they offered but go with another lenders that offer better terms. I would not recommend to use their service!!
        Sep 25th, 2023

      Read Our 79 Reviews

      About
      Bank of America

      Bank of America financial center is located at 4671 W Irving Park Rd Chicago, IL 60641. Our branch conveniently offers walk-up ATM services.

      Contact Info

      •   (773) 756-1775
      •   (773) 756-1673
      •   Website

      Products

      • Savings Accounts
      • Auto Loans
      • Home Mortgage
      • Home Equity Lines of Credit
      • Online Investing
      • Business Checking Accounts
      • Business Credit Cards
      • Checking Accounts
      • Credit Cards
      • Online Banking
      • Mobile Banking

      ATM Services

      • Walk-up ATM
      • Cardless ATM
      • ATM accepts deposits and credit card payments
      • ATM located inside

      Financial Center Services

      • Glass barrier at Customer Service desk
      • Accepts appointments
      • Financial Solutions Advisor
      • Home Loans Specialist
      • Centralized Small Business Banker
      • Notary
      • Commercial Deposits Accepted
      • Night Deposit Accepted
      • Change Orders
      • Cash Non Customer Checks
      • ATM Services Available

      ATM Languages

      • English
      • Spanish
      • Chinese
      • Korean
      • French
      • Russian
      • Portuguese

      Hours

      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Bank of America

      Overall Rating

      Overall Rating
      ( 79 Reviews )
      23
      4
      1
      2
      49
      Write a Review

      Greg Rovner on Google

      image I would give zero stars if possible. Kristina was very rude and unhelpful, and wouldn't answer simple questions. Her customer service skills are so bad, I would not do business with this branch or even this bank.

      Business Response on Google Mar 20th, 2024
      Hi Greg. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^antoinette

      Faiz Usmani on Google

      image This location is awesome. Everyone is so friendly and efficient. Specially Denise is amazing. She is friendly , courteous, professional, efficient and extremely knowledgeable.
      This is the best bank location in Chicago.

      Business Response on Google Jan 20th, 2024
      Hi Faiz. Thanks for letting us know how helpful Denise was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

      Mariia Drapinska on Google

      image The banker helped to open up an account and provide prompt service.

      Business Response on Google Dec 31st, 2023
      Hi Marila. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^marty

      Adrian on Google

      image I opened my business account at this location and I had a great experience! I was helped quickly and I received professional service! Thank you to all the stuff at this financial service!

      Business Response on Google Nov 21st, 2023
      Hello, Adrian. Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. I'll certainly share your kind words with our leadership team. ^priscilla

      Life is too short to drink bad wine on Google

      image I was served by small business managers Concepcion Solis for the first time and Eric Oyola for the second time few years later!
      I strongly dislike the way they took care of me as a customer. They promised a lot during the phone calls and meeting but when it came to the real business they didnt know their products, they didnt respond in timely manner to the phone calls neither return calls, neither emails during the application process. I would have to wait 1-2 weeks for them to get back to me and eventually I ended up applying and receiving a BOA product that I didnt like due to their promising one thing and delivering another one. If they would know their products better I would not apply for the cards they offered but go with another lenders that offer better terms.
      I would not recommend to use their service!!

      Business Response on Google Sep 20th, 2023
      Hello, we are sorry that we did not meet your expectations & we appreciate you taking the time to send your feedback as we’re always working to improve. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^izzy
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      Overall Rating

      Overall Rating
      ( 79 Reviews )
      23
      4
      1
      2
      49

      Write a Review

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