Bank of America

Bank of America

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
24
3
6
4
18
Read Our 55 Reviews

Chamber Rating

Verified Member
24
3
6
4
18
  • Susana Villanueva

    My family and I will never be coming back to this bank. Horrible service, my mother is a senior and the lady who works there rolls her eyes at her every time she has to attend my mother. If you dont like your job, just quit because she gives my mother very bad service, always talking to her with an attitude. Like it makes you not want to ask for anything. Horrible, she should be fired and I cant report her bc shes not wearing her name tag.
    Apr 1st, 2024

  • isaias toga

    The cashiers are always useless. One with emergencies and these garbage are always out of service .l.
    Mar 15th, 2024

  • Julie Ho

    I was there just waiting to get a PIN number for my debit card. The receptionist told me 30 mins. I waited 40 minutes and the banker got up and used the bathroom or whatever and she came back at 11:28 am starting to talk to a man and helped him for 5 mins and I asked her you going to lunch. Now I have to wait for another banker . Very unprofessional . And they choice who they want to help. They prefer Hispanic clients. I am like a ghost that they dont see me. Finally got help and it took them 2 mins for my service
    Feb 19th, 2024

  • Miguel Garcia

    Great service, would've been 5/5 but almost always they have 1 out of the 3 drive thru ATMs out of service
    Nov 21st, 2023

  • Ignacio Estrada


    Nov 12th, 2023

Read Our 55 Reviews

About
Bank of America

Bank of America financial center is located at 5601 S Kedzie Ave Chicago, IL 60629. Our branch conveniently offers drive-thru ATM services.

Contact Info

  •   (773) 948-9119
  •   (773) 948-9545
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Drive-thru ATM
  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments
  • ATM located inside

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Home Loans Specialist
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 55 Reviews )
24
3
6
4
18
Write a Review

Susana Villanueva on Google

image My family and I will never be coming back to this bank. Horrible service, my mother is a senior and the lady who works there rolls her eyes at her every time she has to attend my mother. If you dont like your job, just quit because she gives my mother very bad service, always talking to her with an attitude. Like it makes you not want to ask for anything. Horrible, she should be fired and I cant report her bc shes not wearing her name tag.

Business Response on Google Apr 3rd, 2024
We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^adan

isaias toga on Google

image The cashiers are always useless. One with emergencies and these garbage are always out of service .l.


Julie Ho on Google

image I was there just waiting to get a PIN number for my debit card. The receptionist told me 30 mins. I waited 40 minutes and the banker got up and used the bathroom or whatever and she came back at 11:28 am starting to talk to a man and helped him for 5 mins and I asked her you going to lunch. Now I have to wait for another banker . Very unprofessional . And they choice who they want to help. They prefer Hispanic clients. I am like a ghost that they dont see me. Finally got help and it took them 2 mins for my service


Miguel Garcia on Google

image Great service, would've been 5/5 but almost always they have 1 out of the 3 drive thru ATMs out of service

Business Response on Google Nov 22nd, 2023
Hi, Miguel. Thanks for choosing Bank of America and for sending us feedback about your experience. ^alma

Ignacio Estrada on Google

image


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Overall Rating

Overall Rating
( 55 Reviews )
24
3
6
4
18

Write a Review

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