Charlotte, NC Hotel

Great location in Downtown Charlotte. Really nice pool area. The hotel staff was the best and really made our stay outstanding. Nearby activities: Not a far drive to Car ... more

Good bang for a big. Quite new rooms and very quiet area. Easy to access from the airport with plenty of dinner options around

If you want a great nights sleep, Go to Hampton Inn. We always rest easy and they have a pretty good breakfast. At this location particularly, the service was absolutely ... more

Excellent hotel

My experience was below average for a Hilton property. Manger is pretty indifferent in handling guest needs and little to know customer service. Rooms were medicore on M- ... more

It was a pleasant stay besides the staff hovering over the breakfast bar barking at us every 5 mins that the breakfast bar would be closing soon. Pretty unprofessional.

Room 607 Fridge smells so nasty we couldn't use it and found stains on comforter

The room was fine, however, 8 more cars were broken into the morning of 6 April 2024. By the looks of the reviews and speaking with the police, this is not the first time ... more

It's because of Linda. We need more Linda's in the world. Greetings with a smile and kindness. Great way to get into town. Clean rooms with a great restaurant and bar.

Clean hotel. Spacious room. Staff is very friendly and accommodating. Definitely would stay again. I watched staff be kind to all of their guest. Staff were always smilin ... more

Loved everything about this hotel. The location, safety, restaurants, cleanliness and value

Stayed for a week here. My family love Hilton hotels and Embassy us our favorite. Can you say omlete for Breakfast. Yes I can. Staff is great. And my grandson loved the ... more

Inquired about an ID left at front desk. Person who answered phone informed me they hadn't seen one, but that they would speak to manager to make sure. Then I requested t ... more

Been staying here on work off and on for about 6-8 weeks and have always been well taken care of the friendly staff has been great ! Food is good and place is very clean, ... more

NOTE: Description is misleading, there is no pool nor hot tub at this facility. If you want to swim in a pool, they will let you walk across to the sister hotel and use t ... more

August 2023. Overall, excellent experience. Beautiful hotel and rooms, well run, clean and comfortable. Overall efficient and friendly staff. Great location. The staff w ... more

Rooms: Clean.. even the floor/ carpet looked exceptionally clean.

The spot

I'll start with the positives. The breakfast is awesome and the location is great too. Unfortunately, that's where it ends. This area seems new but the rooms are so worn. ... more

Walking to and from garage was a bit confusing. Kenneth, a front desk man was very helpful and pleasant. Rooms: Comfortable and up to par for Hampton. Breakfast was good, ... more

Very Friendly staff with great amenities for an extended stay.

Had a better stay here than The Marriott City Center. Plus we're talking the Ballantyne area

Great location, lodging, and service that I've come to expect from Tru. I will certainly consider staying here when in Charlotte next time.

Great place

we stayed for 4 nights in mid march and absolutely loved this hotel from the location, the staff, our room, which was so clean, to the free coffee down in the lobby. we ... more

Very nice hotel! The 2 bedrooms are very large and spacious. We stay here every year on our way through. This year was the most disappointing. Room was very noisy! When ... more

The hotel rooms were very nice, they have very good customer service. Very thankful for Ms. Crystal .

Overall the best hotel here ! Overall a great stay and nice hotel. Very modern and nice, best service!

My stay at this hotel was horrible. When I showed up at 1am and tried to get in, they couldnt find my reservation and made me stand out in the cold until I found my email ... more

Charged (not held, CHARGED) my first night before I arrived or checked in. I've never had that happen in 20 years of travelling the world. Why are there BAGS OF GARBAGE p ... more

5 Stars! Doubletree Southpark Dear Mr. Chino Lyn Best place Everr!! What would you think if you got 3 cookies and gift shop+pool+restraunt+great room and balcony 5 Stars ... more

LOVE this hotel. This may be my "go-to" hotel when working in CLT. The location is very convenient to my office. The staff have been very professional and accommodati ... more

The staff were great but the rooms were not as clean as you would want it to be.

I am a long time Platinum Member and have stayed more nights than I can count at this property since it opened. Our most recent stay was scary. Details below. I was advis ... more

Rooms are old, with no appliances and smell like smoke. The check-in area is clean and modern looking. The bistro is very expensive. Location is OK. The front-desk, very ... more

Thanks to Stephanie we had a wonderful stay.! And would come back anytime!! Rooms: Very nice spacious and clean!!

Very nice and clean Doubletree. Staff was excellent. Rooms very clean and modern. Very pleased.

Our one night stay was great. Location of the AC hotel is in a nice area. Staff were friendly on arriving. The room was cleaned well. Nice modern decor. Bed was clean and ... more

All those guests' areas were under construction, The bar and dining room area turned out to be beautiful . The hotel rooms are huge spaces with a kitchenette. Awesome, I ... more

I would to send a thank you to Gary and Christina who was super helpful and cheerful. They greeted me with smiles and joyfulness... Thank you..

Drove by didn't stop

Good location for my visit. A bit expensive for a place to sleep. Starbucks in the lobby is very expensive especially when one block away is a brink and mortar Starbucks ... more

Rooms and staff were wonderful, but myself as well as about 20 others had our cars get broken into. I would understand 1 or 2 but 20 or more is ridiculous. Why are there ... more

Nice, clean and comfortable. Breakfast was great too!

Clean but no cookies..

Kaya was awesome at the quaint bar on site. Stay was very pleasant.

Room smelled fresh, everything was clean, bed was comfortable, freezer worked, shower temperature and pressure were great. Additionally, the woman at the front desk was i ... more

We booked a stay here for our high school basketball team visiting from Raleigh. Booking was a breeze and communication to our group before we arrived was great. The hote ... more

Weve stayed at this property dozens of times. Staff is friendly, rooms are spacious, theres an outdoor pool, and breakfast is available. Free park and fly and shuttle to ... more

I would like to shout out the best customer service from Julie. She cared about my situation that had been shared with her from the night staff. When I approached her she ... more