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      Hilton Garden Inn Charlotte Airport

      ( 1203 Reviews )

      Hilton Garden Inn Charlotte Airport
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      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.5 - (1203 reviews)
      782
      305
      55
      23
      38
      Read Our 1203 Reviews

      Chamber Rating

      Verified Member
      4.5 - (1203 reviews)
      782
      305
      55
      23
      38
      › ‹
      • andre robinson

        Excellent hotel
        Apr 7th, 2024

      • Leisy Rodriguez


        Apr 5th, 2024

      • Michael White

        Parking is NOT FREE at this hotel even though it says its complementary online. This hotel is in the middle of nowhere and there are a ton of parking spots. They want you to pay for parking on your phone using some app. What a joke. Just want i want to do when i show up at a hotel at 11:30 pm. I guess they will be giving parking tickets to everyone who does not pay. I would have rather just been charged an extra $10 per day then have to deal with this. But then they could not sneak charges in on people once they are booked. Its more annoying than anything. I have stayed at Hilton's all over the USA and have never seen this. I understand you need to pay for parking downtown in a city center, but this is just ridiculous. Noteworthy details: Parking is not free at this hotel, even though it says it is online. Be aware. $10 per day or your choice of a parking ticket.
        Apr 3rd, 2024

      • Aleksandr Bobovich

        Nice atmosphere !
        Mar 29th, 2024

      • Wild, Barefoot & Free

        This hotel has been amazing over many stays throughout the years. My most recent stay was less than what I have experienced in the past. We are now forced to pay for parking which wasnt listed on the Hilton app at the time of booking, we can no longer pay for extended stay parking at check in and are basically forced to use our phones to pay in the parking lot via an app. This is all new, wasnt expected and certainly would have been nice to know about before we made reservations. As a Hilton gold member I enjoy experiencing stays where I feel valued, I asked for cold water during the check in process and told I could find them in my room. When I arrived in my room I found 2 bottles of warm water. The staff has always been friendly & professional, I have always enjoyed this hotel and felt the rooms were clean but this recent stay just didnt meet my expectations, paying for parking was a surprise, being forced to pay via an app made the stay feel more like a transaction since there wasnt an option to pay while checking in. I am a frequent flyer and will sadly be looking for other options in the future.
        Apr 3rd, 2024

      Read Our 1203 Reviews

      About
      Hilton Garden Inn Charlotte Airport

      Just five minutes by complimentary shuttle from Charlotte Douglas International Airport, the Hilton Garden Inn Charlotte Airport hotel occupies a tranquil location, surrounded by the gardens, lakes and walking trails of the Lakepointe Center office park. Uptown Charlotte and numerous office parks, shopping options, entertainment venues and major highways are all easily reached from our welcoming Charlotte airport hotel. Feel at home in an inviting guest room, all of which feature a comfortable bed, a 42-inch HDTV, a spacious desk with ergonomic chair and complimentary WiFi. Upgrade to a large suite to enjoy a separate living area and sofa bed.Work out with the latest equipment in the complimentary fitness center, swim in the outdoor pool, as you take in restful lake and garden views or relax by the fire pit on the outdoor patio. Each morning, enjoy a cooked-to-order breakfast and buy snacks and last minute essentials in the 24-hour Pavilion Pantry. Unwind with a cold beer or a glass of wine in the welcoming lounge and enjoy American classics in the Garden Grille or in the comfort and privacy of your guest room with evening Room Service. Stay connected at this hotel in Charlotte, NC, with the complimentary 24-hour business center and hold a successful conference or celebration in one of two meeting rooms. Whether it's for a meeting, training seminar, or wedding reception, our dedicated team and catering staff will be happy to help ensure your event is a success.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Hilton Garden Inn Charlotte Airport?

      A The phone number for Hilton Garden Inn Charlotte Airport is: (704) 790-7000.

      Q Where is Hilton Garden Inn Charlotte Airport located?

      A Hilton Garden Inn Charlotte Airport is located at 2400 Cascade Pointe Boulevard, Charlotte, North Carolina 28208

      Q What is the internet address for Hilton Garden Inn Charlotte Airport?

      A The website (URL) for Hilton Garden Inn Charlotte Airport is: https://www.hilton.com/en/hotels/cltrtgi-hilton-garden-inn-charlotte-airport/?SEO_id=YEXTN-AMER-GI-CLTRTGI&y_source=1_MjA4MzI0My01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Hilton Garden Inn Charlotte Airport?

      A Hilton Garden Inn Charlotte Airport employs approximately 20+ people.

      Q What days are Hilton Garden Inn Charlotte Airport open?

      A Hilton Garden Inn Charlotte Airport is open:
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours

      Q How is Hilton Garden Inn Charlotte Airport rated?

      A Hilton Garden Inn Charlotte Airport has a 4.5 Star Rating from 1203 reviewers.

      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours

      Ratings and Reviews
      Hilton Garden Inn Charlotte Airport

      Overall Rating

      Overall Rating
      ( 1203 Reviews )
      782
      305
      55
      23
      38
      Write a Review

      andre robinson on Google

      image Excellent hotel

      Business Response on Google Apr 7th, 2024
      Dear Andre, We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte.Sincerely,Hilton Garden Inn Charlotte Airport Management

      Leisy Rodriguez on Google

      image

      Business Response on Google Apr 6th, 2024
      Dear Leisy, Thank you for choosing Hilton Garden Inn Charlotte Airport and for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

      Michael White on Google

      image Parking is NOT FREE at this hotel even though it says its complementary online. This hotel is in the middle of nowhere and there are a ton of parking spots. They want you to pay for parking on your phone using some app. What a joke. Just want i want to do when i show up at a hotel at 11:30 pm. I guess they will be giving parking tickets to everyone who does not pay. I would have rather just been charged an extra $10 per day then have to deal with this. But then they could not sneak charges in on people once they are booked. Its more annoying than anything.
      I have stayed at Hilton's all over the USA and have never seen this. I understand you need to pay for parking downtown in a city center, but this is just ridiculous.
      Noteworthy details: Parking is not free at this hotel, even though it says it is online. Be aware. $10 per day or your choice of a parking ticket.

      Business Response on Google Apr 3rd, 2024
      Dear Michael, Thank you for being our guest and for taking the time to write your review. We understand your concerns regarding the parking fee and its payment process using the app during your stay; we regret any inconvenience this may have caused you. Our parking rates are competitively priced and are intended to provide our guests with the most convenient and secure parking possible. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking. Your feedback is valuable and will aid us in making necessary improvements. We would welcome another chance to show you our commitment to exceptional service.Sincerely,Hilton Garden Inn Charlotte Airport Management

      Aleksandr Bobovich on Google

      image Nice atmosphere !

      Business Response on Google Mar 27th, 2024
      Dear Aleksandr, We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte.Sincerely,Hilton Garden Inn Charlotte Airport Management

      Wild, Barefoot & Free on Google

      image This hotel has been amazing over many stays throughout the years. My most recent stay was less than what I have experienced in the past. We are now forced to pay for parking which wasnt listed on the Hilton app at the time of booking, we can no longer pay for extended stay parking at check in and are basically forced to use our phones to pay in the parking lot via an app. This is all new, wasnt expected and certainly would have been nice to know about before we made reservations. As a Hilton gold member I enjoy experiencing stays where I feel valued, I asked for cold water during the check in process and told I could find them in my room. When I arrived in my room I found 2 bottles of warm water. The staff has always been friendly & professional, I have always enjoyed this hotel and felt the rooms were clean but this recent stay just didnt meet my expectations, paying for parking was a surprise, being forced to pay via an app made the stay feel more like a transaction since there wasnt an option to pay while checking in. I am a frequent flyer and will sadly be looking for other options in the future.

      Business Response on Google Apr 3rd, 2024
      Dear Valued Guest, We appreciate your loyalty to our brand and thank you for being a valued Hilton Honors member. We are sorry that your stay this time did not meet all of your expectations, especially considering your positive past experiences with us. This insight is essential to our growth and continued success, especially for our loyal guests. We sincerely apologize for the inconvenience you experienced due to our parking fee and its payment process using the app during your stay. Thank you for taking the time to share these comments so we can address them appropriately. We hope to welcome you back for many more visits to show you our dedication to the outstanding experience you deserve every time you are our guest.Sincerely,Hilton Garden Inn Charlotte Airport Management
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      Overall Rating

      Overall Rating
      ( 1203 Reviews )
      782
      305
      55
      23
      38

      Write a Review

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