Charlotte, NC Hotel

Nice and clean hotel. Front desk was so helpful. we didn't want to stay in a room by the elevator and he (night shift) helped us with patience and changed the room. Room ... more

Truck got broken into (along with another vehicle) while parked right in front of side entry door. They have no cameras on the outside of the hotel

Pictures are old or fake... Live roaches...enough said. Read the reviews before choosing.

Love it

Had a wonderful stay! Irv was incredibly helpful with the Valet, staff was very friendly and accommodating! Will come back!

Staff sucks

The price was wonderful but no hot water for a week and cable for a month or so, but other than that it was an ok experience

Horrible front desk management is not respectful to all guest// does not treat everyone equally. Smells horrible in rooms even after housekeeping cleans and room doors ar ... more

This is a small, clean, friendly place. I appreciate the bare floors instead of carpet. Microwave, spotless. Mini Coffee maker, tall mini fridge, table, dresser, bedside ... more

Broken toliets and loud fridge in room need to fixed all the toliet seats ! I was bounce to three different rooms all had broke toliets ..Lani at the desk was amazing tho ... more

The stay lodge is small but I like them and the price monthly isn't bad.

Rio the valet guy did an amazing job with my vehicle! Very professional!

The room was not clean. The smell of cigarettes was horrible

Nice cozy hotel

For the price, the soap was very cheap and the hot water never got hot. Over all this wouldn't be my 1 st choice. Thanks

We thoroughly enjoyed our stay, and the bed slept well. And Andra showed excellent customer service. Rooms: The room was a very nice size and the best part they had no c ... more

Luxurious hotel with very friendly staff

To many roaches they really shut that shyt down the housekeepers stole my earbuds

Rooms suck. Service sucked. Only thing going for it is the location. Even the price is high at 85 a night considering what you get

Staff polite and helpful

This place was beyond nasty. Nothing was cleaned, there was old hair everywhere, the workers were rude. Down the hall was a broken window with glass EVERYWHERE

Gave it a 4 star because the road in needs paved drastically, other than that was a great experience there, especially if you love the lake. Right on the lake, lake front ... more

The worst nastiest place i have ever visited it looks vacant the grass and bushes are over grown and its trash broken down cars and refrigerators all over the parking lot

This place is a joke,when we first arrived homeless people in the parking lot,people doing drugs in the parking lot,both door downstairs at the end of the hall are wide o ... more

Guess they are doing the best with what they have. Walkability: It is not a convenient location to walk anywhere.

Gets the job done. It is nothing amazing, but felt clean and safe. For the price, it is a good option for a night before a plane flight. The front desk was friendly and f ... more

If I could give this hotel 0 stars, I would. The bedspread had holes all over it. Never have I ever seen that in any hotel, even the worst in Chicago. Avoid this place at ... more

I can't believe this miserable excuse for a hotel. Mettaton's Resort is a total sham! I booked a room for three days and I was promised a luxurious, 5-star experience. Wh ... more

Nightmare from start to now. Our room had an AC that made a loud thumping noise and wouldnt cool the room from 73 degrees. When I called, instead of apologizing or saying ... more

Clean rooms and easy access. The only negative I have is that I called to see if we could bring a pet, and she said nothing about $50. Non refundable fee per night per pe ... more

The new manager here is great. The rooms are very clean and well maintained. The staff very friendly and I am very impressed at the changes here over the past year. It ... more

Comfy beds, clean, shower was nice, and check-in/out went smoothly.

Very nice hotel. Rooms are excellent, staff is friendly. The food at the restaurant is very good. We ate both dinner & breakfast there. Compliments to the Chef.

It was nice well worth the money

Very good airbnb.

Cozy apartments with a cool central Plaza with pool and gardens, downstairs you can find a lot of business.

Crazy environment

No breakfast as stated on Internet. No stopper for tub. Would not stay again

Best

Bed bug central.

Horrible deceptive organization!!! Do not stay or work in any of their hotels!!!

I had an issue with poorly trained service staff and tried to reach a General Manager for a week. I then wrote to Mr. Nagarji, VP of Operations as with the GM no call b ... more