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      DoubleTree by Hilton Charlotte City Center

      ( 1840 Reviews )

      DoubleTree by Hilton Charlotte City Center
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      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.2 - (1840 reviews)
      978
      514
      193
      70
      85
      Read Our 1840 Reviews

      Chamber Rating

      Verified Member
      4.2 - (1840 reviews)
      978
      514
      193
      70
      85
      › ‹
      • Greg Mccoy

        Really nice
        Nov 15th, 2023

      • D. K.

        Just checked in... ooph. Restaurant is closed. Fitness center is closed. Rooftop is closed. Good luck finding the entrance, as the main one is closed. Loud renovation noises everywhere. Dust EVERYWHERE. No coffee in the room. No bathtub. No sink in the bathroom! (seriously... the sink is in the bedroom).The room appears clean at first glance, but I just found hairs in my bed. So that's gross. Bonus - my neighbor has been making some kind of loud repetitive noises for the last hour... perhaps it wouldn't be so bad if the walls weren't paper thin. Going to be fun sleeping with that, plus being directly across from the elevator. Stay elsewhere EDIT: (Following day) Kept smelling stale cigarettes all night and finally realized it was the sheets. Attached a photo showing cigarette burns I found next to the bed... so much for being a non-smoking hotel. My clothes and bags all stink now.
        Nov 15th, 2023

      • Bruce Hager

        Room was nice and clean. But noisy with no microwave,coffee maker didn't work, and low battery in safe Walkability: Walked to HOF, BoA stadium, museums and Spectrum center
        Nov 13th, 2023

      • Michael Meis

        Dont stay here if you are traveling for business. Lacks pretty basic accommodations/considerations for business travelers. The AC is noisy as hell, the renovations are cheap, check in experience is a disaster this place is a train wreck
        Nov 13th, 2023

      • Gail Palmer

        Upgraded hotel. Service was excellent. Food was decent.
        Nov 10th, 2023

      Read Our 1840 Reviews

      About
      DoubleTree by Hilton Charlotte City Center

      Directly across the road from Spectrum Center, our hotel puts you in the middle of uptown Charlotte. Dozens of restaurants, museums, and attractions are within a 15-minute walk. Bank of America Stadium is just one mile away. Our hotel offers award-winning on-site dining and open air rooftop event space for unique events.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for DoubleTree by Hilton Charlotte City Center?

      A The phone number for DoubleTree by Hilton Charlotte City Center is: (704) 335-5400.

      Q Where is DoubleTree by Hilton Charlotte City Center located?

      A DoubleTree by Hilton Charlotte City Center is located at 230 North College Street, Charlotte, North Carolina 28202

      Q What is the internet address for DoubleTree by Hilton Charlotte City Center?

      A The website (URL) for DoubleTree by Hilton Charlotte City Center is: https://www.hilton.com/en/hotels/cltctdt-doubletree-charlotte-city-center/?SEO_id=YEXTN-AMER-DT-CLTCTDT&y_source=1_OTM5MDA5MTAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are DoubleTree by Hilton Charlotte City Center open?

      A DoubleTree by Hilton Charlotte City Center is open:
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours

      Q How is DoubleTree by Hilton Charlotte City Center rated?

      A DoubleTree by Hilton Charlotte City Center has a 4.2 Star Rating from 1840 reviewers.

      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours

      Ratings and Reviews
      DoubleTree by Hilton Charlotte City Center

      Overall Rating

      Overall Rating
      ( 1840 Reviews )
      978
      514
      193
      70
      85
      Write a Review

      Greg Mccoy on Google

      image Really nice

      Business Response on Google Nov 21st, 2023
      Hi Greg, thank you for your review of our hotel. We're glad to hear that you had a really nice experience during your stay. We appreciate your feedback and hope to welcome you back soon.

      D. K. on Google

      image Just checked in... ooph. Restaurant is closed. Fitness center is closed. Rooftop is closed. Good luck finding the entrance, as the main one is closed. Loud renovation noises everywhere. Dust EVERYWHERE. No coffee in the room. No bathtub. No sink in the bathroom! (seriously... the sink is in the bedroom).The room appears clean at first glance, but I just found hairs in my bed. So that's gross. Bonus - my neighbor has been making some kind of loud repetitive noises for the last hour... perhaps it wouldn't be so bad if the walls weren't paper thin. Going to be fun sleeping with that, plus being directly across from the elevator.
      Stay elsewhere
      EDIT: (Following day) Kept smelling stale cigarettes all night and finally realized it was the sheets. Attached a photo showing cigarette burns I found next to the bed... so much for being a non-smoking hotel. My clothes and bags all stink now.

      Business Response on Google Nov 21st, 2023
      Hi D., thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay at our hotel. We understand that the closure of our restaurant, fitness center, rooftop, and main entrance, as well as the ongoing renovation noises, dust, and lack of amenities in your room, made for a disappointing experience. We take your concerns seriously and assure you that we are looking into these issues. Please contact our support team at https://help.hilton.com/s/contactsupport or (704) 335-5400 so we can work towards a resolution. We hope to have the chance to welcome you back in the future and provide you with a much-improved stay.

      Bruce Hager on Google

      image Room was nice and clean. But noisy with no microwave,coffee maker didn't work, and low battery in safe
      Walkability: Walked to HOF, BoA stadium, museums and Spectrum center

      Business Response on Google Nov 21st, 2023
      Hi Bruce, thank you for sharing your feedback with us. We're glad to hear that you found your room nice and clean. We apologize for the noise and the issues you experienced with the microwave, coffee maker, and safe battery. Your comments have been noted and will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a better experience.

      Michael Meis on Google

      image Dont stay here if you are traveling for business. Lacks pretty basic accommodations/considerations for business travelers. The AC is noisy as hell, the renovations are cheap, check in experience is a disaster this place is a train wreck

      Business Response on Google Nov 21st, 2023
      Hi Michael, thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, including business travelers. We appreciate your comments regarding the AC noise, renovations, and check-in process, and we assure you that we are looking into these matters. Please contact our support team at https://help.hilton.com/s/contactsupport or (704) 335-5400. We hope to have the opportunity to welcome you back for a better experience.

      Gail Palmer on Google

      image Upgraded hotel. Service was excellent. Food was decent.

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      Overall Rating

      Overall Rating
      ( 1840 Reviews )
      978
      514
      193
      70
      85

      Write a Review

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