Chicago, IL Hotel

Very comfortable, family had a great time.

Excellent hotel, with a super rate, perfect for staying and getting to know the main attractions of Chicago on that side, all within walking distance and getting to know ... more

When making the reservation it was not disclosed the hotel was under construction. All the amenities listed were closed. We came in late at 4am and construction started ... more

Pack your stylish overnight bag (ask me for my brand recommendations), and head to your nearest luxury accommodation and give your self the time it needs to rejuvenate. T ... more

Gorgeous, comfortable, and service outstanding

I'll start from the beginning, we ordered our tickets online at hotels.com was great and super easy. Checked in then we got on the elevator that seemed to be malfunctioni ... more

This spa is one of the most elegant places I've encountered from the moment I stepped in. The luxury of being able to take a warm bath after a massage and replenish self ... more

I would have given it 5 stars, but the faucet for the tub is plummed backward, and I got into a cold shower. And there was a nasty smell in the hallway to our room.

So the staff is all been really friendly and really helpful especially the young woman that works overnight Amber amazing help had a situation didn't know how it could be ... more

The room was okay but they tried to charge me a $19 fee for drinks when I did not order any drinks. No way.

I reserved with Sonesta through Expedia. We arrived late and Sonesta had cancelled our reservation. They assured us Expedia would reimburse us and they charged our credit ... more

I never stayed there and they charged my credit card. DON'T TRUST THIS HOTEL. THEY THINK THEY WILL GET AWAY WITH IT. I DON'T THINK SO.

Check In was easy and staff is very helpful and friendly. Room is decent and well cleaned. Furniture could be upgraded. There is small market pantry at the front desk. Br ... more

The location is great! , close to the Mag Mile with easy access to everything we needed. Staff was amazing. Everything was clean and attractive. Thanks to Thomas fir your ... more

You book a few months in advance and they stick you in a room. Thats just got a hide a bed for one night and then theyll move you to another room the next night. Just wha ... more

This hotel have very good location, near to airport with bus thats going to airport. Have a Starbucks inside opened all day. Inside have a bar restaurant too. Near to som ... more

Booked a nonrefundable room here, then had a death in the family, couldnt go, called to cancel, were told there was no refund, which is understandable given the nonrefund ... more

Loved the location and beautiful architecture and details. The view of the lake and park from my room was incredible. The staff was very helpful, accomodating and friendl ... more

Loved it here, the perfect view of the street, fast internet, will be back many times, very cozy place.

Everything was fine till they snuck in a $30 dollar fee for every night you stay upon check out. Would not be upset if they put this cost up front but feels like Spirit A ... more

I love the location of this hotel, right off Michigan Avenue but away from the hubbub and feels like a great retreat away from the noise. The rooms and bathrooms are huge ... more

Fantastic place to stay. Friendly and professional staff.

Super acojedor

Javier y Fannie !!! La mejor atencin que he recibido en todos mis viajes , muchas gracias . Personas muy queridas que hacen muy placentero la estada en el Hotel. Un servi ... more

What can I say besides, Ive never been more content with the service we received here. Upon arrival I was having trouble with my card and the staff so kind and helpful th ... more

Denmark would not allow us to use a trolley at 08:00 on a Sunday as we were leaving. He said that it is hotel policy & there was no one to assist us this early on a Sunda ... more

Was traveling for my birthday & visited for Afternoon Tea. I called 3 times 2 days before my visit - knowing that I was going to be driving in, I wanted all the plans to ... more

Location, Location, Location

Stayed in February Pros: - [ ] Comfortable mattress - [ ] Cool bar and lobby area - [ ] Convenient location - [ ] Water temperature Cons - [ ] Dirty pillows (makeup from ... more

Nice hotel, indoor parking. Close to the hospitals and shopping on Michigan Ave.

Amazing property in a GREAT location. When you search reviews they say the rooms are small (they are). The walls are thin (we didn’t notice). And the bathroom is smal ... more

Charged a destination fee for amenities that I did not use. Also when they put the hold on my card when I arrived they did not state that they would be charging the desti ... more

The location is phenomenal, the Hotel is super clean,The night time security guy is awesome.My only complaint is after getting in the room late and needing some sleep the ... more

clean hotel very polite very close to the convention center

The apartment it was clean and safe. The location it was very convenient, close to everything.

Nice hotel, great location, close to restaurants. Weve stayed here a couple times and the rooms are always clean. The check in process is quick and the included hot break ... more

This is been my go to hotel for the past 5 to 6 years while in Chicago for business, and Ive really started to fall in love with all the little restaurants that Ive come ... more

Absolutely 100% satisfied with the rooms, small lobby and GREAT location for you to get out and start exploring downtown. If you stay here please try Mila's the redtauran ... more

We had a great stay.. Edgar at the front desk made it more memorable with a great room with a nice view. All the staff were great! Although hotel might be little dated I ... more

Super nice boutique hotel but my room was not super great. The rooms are really really small. Everything in the room was kinda worn and the mini bar was a bit of a joke. ... more

Great hotel downtown! Valet parking is fairly quick. Walking distance to mag mile. Terrific breakfast in the AM. Also have an indoor pool which my kids really appreci ... more

Great bar service! Front desk team was excellent.

Rooms: Good sizes Walkability: Downtown. A good situation. Close than loop subway, and close from the different bus line..

This hotel is nice and in a great location - but the service absolutely sucks! The people at the front desk could not give a *S* about waiting on the customers. They wo ... more

It was a very busy hotel which caused many long lines but very nice rooms and great location.

Gorgeous hotel, from the lobby to the rooms themselves. Everyone who worked at the Blackstone was friendly and helpful. Couldnt recommend more.

The elevators don't really give you a moment to figure out which one is opening and they close really fast. Room could've had another lotion, since two of us were staying ... more

Clean comfortable..nice staff. Downtown business area but river and many restaurants closer than you realize. Car service is fast.