The Royal Sonesta Chicago River North

-
505 N State St
Chicago, Illinois 60654 - 312-755-9703
Chamber Rating
-
Jean-Luc Jannink
Apr 8th, 2024 -
Jason Borges
Apr 3rd, 2024 -
Valerie Hawthorne
Mar 30th, 2024 -
Jean Kent
Mar 25th, 2024 -
TJ C.
Mar 24th, 2024
Contact Info
- 312-755-9703
- (877) 731-0505
- (312) 755-9713
- [email protected]
Payment Methods
- AMERICANEXPRESS
- CASH
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for The Royal Sonesta Chicago River North?
A The phone number for The Royal Sonesta Chicago River North is: 312-755-9703.
Q Where is The Royal Sonesta Chicago River North located?
A The Royal Sonesta Chicago River North is located at 505 N State St, Chicago, Illinois 60654
Q What is the internet address for The Royal Sonesta Chicago River North?
A The website (URL) for The Royal Sonesta Chicago River North is: https://www.sonesta.com/royal-sonesta/il/chicago/royal-sonesta-chicago-river-north/
Q How big is The Royal Sonesta Chicago River North?
A The Royal Sonesta Chicago River North employs approximately 20+ people.
Q How is The Royal Sonesta Chicago River North rated?
A The Royal Sonesta Chicago River North has a 4.4 Star Rating from 1480 reviewers.
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Ratings and Reviews
The Royal Sonesta Chicago River North
Overall Rating
Overall Rating
( 1480 Reviews )
Jean-Luc Jannink on Google
I'm not sure what to advise you but our experience was frustrating and expensive.

Jason Borges on Google

Valerie Hawthorne on Google

Jean Kent on Google
When we finally settled in for the evening, it was super cold in the room. We called downstairs who brought up a few extra blankies about a half hour after the call. We were told to let the desk know in the morning so that they could provide a credit towards the room.
That credit? about $40 off - including the $10 credit that came with the room. This was an almost $900 a night room that staff knew that the heat was not working.
Neither was the drainage on the whirlpool. There were hairs in the whirlpool that I had to clean prior to using. For a suite that hosted up to 6 guests, we were left 3 big towels. The sliding door for the bathroom was off track and difficult to close.
Morning coffee was not even tolerable - but disgusting, burnt and empty in one of the canisters.
Being a local, I understand that nothing is perfect, yet for the amount of cash spent, I expect to have an excellent experience.
My daughter has stayed at various airbnbs and hotels around the city and said that there are cheaper and better values.
I do not recommend the splurge on a suite. Not worth the crazy money for one evening when you do not have a basic amenity - heat.

TJ C. on Google
Overall Rating
Overall Rating
( 1480 Reviews )Write a Review
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