Chicago, IL Travel & Stay

I wish I could give zero stars! This company is a joke! Three weeks to process a visa for China using premium service just to find out on the day before travel that my a ... more

We were on a 12 hour layover and weren't able to do any sightseeing. We were able to check in before noon. Thecstaff was extremely helpful. The room comfortable and cl ... more

One of the best views in Chicago, great price for a hotel this luxurious in Chicago, I stay here every time I come to Chicago.

Rooms: Rooms were nice but bedding was a little stiff/rough. Hair on pillows I assume was from housekeeping as it was on pillows on both beds in the room. No shower gel i ... more

Beautiful historic architecture, great location near all the sights, lovely bathrooms with large soaking tubs, and a fantastic premium tea selection in the morning. I can ... more

Great hotel, very convenient location, good breakfast and exceptional staff.

The booking confirmation stated that check out was going to be at 12 noon, the receptionist confirmed it. At 11 the cleaning lady knocked at our door and told us we neede ... more

Nice place to stay while in Chicago. The only downside is no pool for the kids.

Staff was extremely nice and comforting as well as helpful whenever I had a question. The room was spacious and clean as well as modernly decorated. Housekeeping was gr ... more

Nearby activities: Just a visit

The rooms were clean and spacious. The location was perfect. It was a little confusing to park but all in all a great hotel. We will be back. Safety: Safe area and the am ... more

Good

The room had a smell that I did not bring to the attention of staff. But that was my least favorable part. Everything else was good. I never went to the pool. Staff and v ... more

Super quick and easy - friendly and professional staff - saved the day!

The rooms were spacious and clean but everything else about my experience here was AWFUL. I have never had such a poor experience at any hotel before, let alone a hotel t ... more

Rooms: It was clean, we had a balcony and a beautiful view even for winter/spring air. Also had a bad tv and they made sure we had a working tv. On the 3rd try they got u ... more

WLM World Travel helped me and my family numerous times with difficult travel situations. We often travel to Europe to see our families and Wendy was outstanding with her ... more

Great location!

The room was fantastic with a comfy bed, great pillows, a nice large shower and a Nespresso machine. The views of the city were tremendous and I loved the location with v ... more

Hotel was nice but $30 "urban fee" came across as scammy as it was only mentioned when checking in.

Hotel is very old. I had something on my sheets and asked for new sheets but instead they just made the bed. No mini fridge or microwave. Kids and teen loud late at night ... more

Nice place, brand new, good location. Rooms: Nice size nice bathrooms. Pillows meh. Safety: Felt very safe.

Its dirty here. Just checked in and I found another persons underwear on the chair, grape stems and grapes between the two bed in our room, theres hair on the toilet sho ... more

I will be back!!!! I love this hotel, the rooms, the vibes, the location A+++. Clean, comfey, great city views, wonderful drinks and friendly accommodating staff. The Eur ... more

Horrible experience!! Never stay here. Dont recommend.

Indoor pool on the top floor has a great view. But there are always juveniles. Not a good place for me to relax in the water. Executive lounge is turned to a breakfast re ... more

The only reason why I got this reservation was because of the pool on the top floor. Apparently, it's been out of service for 5 years now. False advertising did not even ... more

Fantastic stay. Staff was amazing from arrival to check out. They do offer to hold your luggage even if you are checked out, so you can finish up your stay. Walkability: ... more

I highly recommend the Magnificent Mile walking tour to tourists and locals alike, and when you go, ask for Steve as your guide. I am a Chicago native and Steve helped me ... more

I recently stayed at this hotel I was fortunate enough to experience exceptional service from Magda. From the moment I arrived, Magda greeted me with a warm smile and mad ... more

Made a reservation in June for September. This hotel is closed. Calling IHG customer service it they are struggling to cancel the reservation. Am getting very frustrated

Our flight was cancelled and we were given a room for the night from our airline. The room was filthy. Dust on everything. Dirty sheets. Bathroom hadn't been cleaned. Cou ... more

Best hotel in Wrigleyville!!! Nearby activities: Wrigley Field is only a 10 minute walk! Walkability: Walkable to entire Wrigleyville neighborhood.

Room and location were fine, but everything else was not. Most glaring problem was the lack of coordination between front desk and shuttle driver. I waited for the driver ... more

Quick & easy! I wish I had known about TravelVisaPro before I flew to Chicago for an in-person consulate visit!

Wednesday April 3, 12:00am I arrived after going late night shopping. Just to find out my wife and kids have being betting by beg bugs. seriously? We had been staying fo ... more

Very comfortable hote mm with great staff Rooms: Very comfortable, nicely designed, great bathroom Walkability: Great Location

Enjoyed are stay, good location. Room was good. The fire place was life but the smell of gas was to strong so we didn't use it that much. Close to lots to see

Nice rooms with kitchenette and living room area and big television. Good mattresses. Wifi.

Great hotel with a fantastic location. Parking was a little difficult to figure out. Good food and friendly staff! Rooms: Rooms were big and comfortable, very clean! Near ... more

Great, friendly, efficient customer service. Thanks to Rhonda for the help.

I've stayed here at the Springhill Suites side a few times before. It was definitely a good property so for this trade show I decided to try the other side. Same team ... more